Joe Doorneweerd
Brandon,South Dakota
Summary
I believe that I have a drive that does not like to be out worked. I am always looking for better, more efficient, ways to problem solve while communicating with others to get things done. Most of my career positions have gravitated into a higher positions. I have learned to effectively communicate with customers in ways that I have had to resolve conflict without over talking customers; (sober, intoxicated, angry, physical). My current position as a class A CDL delivery driver has taught me new experiences which I have been eager to learn for growth and job security. I strive for leadership while trying to stay humble for my pursuit for growth as a father, a boyfriend, an employee. I am former military that respects the demands of respect. and using a chain of command.
Overview
27
27
years of professional experience
Work History
Class A CDL Driver
SYSCO Food Services (Lincoln, Neb)
05.2021 - Current
- Operated Class A commercial vehicle to transport food products efficiently across multiple locations.
- Adhered to all safety regulations and company policies to ensure compliance during transportation.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and performance standards.
- Maintained accurate logs of deliveries and mileage using electronic logging devices for regulatory compliance.
- Managed delivery schedules, optimizing routes for timely product distribution while minimizing fuel consumption.
- Trained new drivers on best practices for safe driving and effective route management strategies.
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
Support Staff Member
Scheels Sporting Goods
10.2013 - 06.2021
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted team in maintaining organized workspaces to enhance operational efficiency.
- Collaborated with colleagues to streamline processes and improve overall workflow.
- Trained new staff on procedures, ensuring adherence to company standards.
- Monitored inventory levels and coordinated restocking efforts to prevent shortages.
- Conducted regular quality checks to ensure compliance with operational guidelines.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
Bartender
The Attic Bar & Restaurant
02.2017 - 02.2021
- Crafted signature cocktails and maintained high-quality drink presentation.
- Trained new staff on bar operations and customer service standards.
- Managed inventory, ensuring timely restocking of supplies and minimizing waste.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender Supervisor
The District Bar and Grill
09.2015 - 06.2017
- Supervised daily bar operations, ensuring efficient service and adherence to safety standards.
- Trained and mentored staff on cocktail preparation and customer engagement techniques.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Developed training materials for onboarding new bartenders, enhancing team performance.
- Analyzed sales data to identify trends, informing staffing and inventory decisions for peak times.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender Supervisor
Buffalo Wild Wings
10.2008 - 03.2015
- Resolved customer complaints promptly, fostering a positive atmosphere and repeat business.
- Monitored compliance with health regulations, maintaining a safe and clean environment.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained 7 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
Bartender Shift Manager
Borrowed Bucks Roadhouse
09.1998 - 09.2008
- Supervised bartending operations, ensuring compliance with health and safety regulations.
- Trained and mentored new bartenders on cocktail preparation and customer service standards.
- Managed inventory levels, ordering supplies to maintain stock without overages.
- Streamlined bar processes, enhancing efficiency during peak service hours.
- Coordinated scheduling for bartending staff, optimizing coverage for busy shifts.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
Education
No Degree - Business Administration
Southeast Technical Institute
Sioux Falls, SD08-2011
No Degree - Network And System Administration
Southeast Technical Institute
Sioux Falls, SD01-2002
High School Diploma -
Brandon Valley High School
Brandon, SD05-1990
Skills
- Strong work ethic
- Safe driving practices
- Pretrip inspections
- Trailer coupling and uncoupling
- Defensive driving techniques
- Vehicle maintenance and repair
- Heavy equipment operation
- Vehicle inspection proficiency
- Accident prevention strategies
- Emergency response readiness
- Flexible schedule availability
- Adherence to regulations
- Intermodal logistics
- Logbook maintenance
- Hazardous materials handling
- Effective communication
- Load securement
- Problem-solving capacity
- Route planning expertise
- Vehicle inspection
- DOT compliance
- Attention to detail
- Clean MVR
- Safe driving
Timeline
Class A CDL Driver
SYSCO Food Services (Lincoln, Neb)
05.2021 - Current
Bartender
The Attic Bar & Restaurant
02.2017 - 02.2021
Bartender Supervisor
The District Bar and Grill
09.2015 - 06.2017
Support Staff Member
Scheels Sporting Goods
10.2013 - 06.2021
Bartender Supervisor
Buffalo Wild Wings
10.2008 - 03.2015
Bartender Shift Manager
Borrowed Bucks Roadhouse
09.1998 - 09.2008
No Degree - Business Administration
Southeast Technical Institute
No Degree - Network And System Administration
Southeast Technical Institute
High School Diploma -
Brandon Valley High School