Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Fife

Birmingham,AL

Summary

Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Account Service Manager

Royal Brass and Hose
Birmingham, AL
11.2019 - Current
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Developed and implemented sales strategies to increase customer base and maximize profits.
  • Researched competitive products, pricing, and marketing strategies to gain a competitive edge.
  • Analyzed market trends to identify new opportunities for growth.
  • Identified potential customers through industry research and cold calling initiatives.
  • Presented product information, answered questions, and negotiated terms of sale with customers.
  • Managed customer accounts by providing timely updates on orders and shipments.
  • Maintained up-to-date records of all sales activities including quotes, contracts, and invoices.
  • Collaborated with other departments within the organization to ensure customer satisfaction.
  • Generated regular reports outlining progress towards meeting quarterly targets.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Industrial Sales Representative

Hardline Fastners
Birmingham, AL
07.2014 - 11.2019
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Negotiated and closed deals with minimal oversight.
  • Cross-sold additional products and services to purchasing customers.
  • Secured long-term accounts by providing recommendations to promote brand effectiveness and product benefits.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Achieved sales goals, increasing revenue by 23% for top accounts and expanding personal sales portfolio.

Delivery Associate

Custom Medical Solutions
Birmingham , AL
03.2012 - 06.2014
  • Maintained accurate logbook of deliveries and pick-ups.
  • Followed all applicable traffic laws and regulations while driving company vehicle.
  • Notified customers prior to arrival of goods or services at their locations.
  • Provided friendly customer service when interacting with clients during deliveries.
  • Performed pre-trip inspections on vehicles including checking fluid levels and tire pressure.
  • Adhered to all safety policies and procedures while operating a commercial vehicle.
  • Answered questions related to product availability or services provided upon request from customers.
  • Provided assistance loading, unloading product from truck as needed upon delivery, pickup from customer's location.

Education

Some College (No Degree) - Business Economics

Bevill State Community College
Sumiton, AL

Skills

  • Business Growth and Retention
  • Skilled in MS Office
  • Lead Prospecting
  • Team Building Expertise
  • Customer-Oriented
  • Closing Deals
  • Strong Interpersonal Skills
  • Sales Strategy Development
  • Account Development
  • Account Servicing
  • Skilled Multi-Tasker

Certification

  • NAHAD certified for all hydraulic and industrial hose needs.

Timeline

Account Service Manager

Royal Brass and Hose
11.2019 - Current

Industrial Sales Representative

Hardline Fastners
07.2014 - 11.2019

Delivery Associate

Custom Medical Solutions
03.2012 - 06.2014

Some College (No Degree) - Business Economics

Bevill State Community College

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Joseph Fife