Dynamic and goal-oriented professional with a proven track record at KECO Capital, adept at leveraging expert communication skills and financial knowledge to drive client satisfaction and achieve targets. Excelled in relationship building, multitasking, and problem-solving, significantly enhancing team efficiency and customer service standards. Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
I, Joe Firtha, am proud to be a key contributor at KECO Capital, making up one-third of the glowing Google reviews that highlight my exceptional customer service. My strong time management skills ensure that I meet clients' needs promptly, creating a seamless borrowing experience. Client satisfaction is my top priority, and I always strive to go above and beyond to address their concerns and desires. My organizational skills help me handle multiple deals efficiently, ensuring that no detail is overlooked. With a positive attitude, I closed each deal with enthusiasm, leaving clients delighted and eager to recommend my services.