Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Flaherty

Boone,IA

Summary

Driven Building System Administrator with 13 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and building automation system operations. Expert in building systems, problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

18
18
years of professional experience

Work History

Building Systems Specialist II

Iowa State University
Ames , Iowa
05.2019 - Current

• Meet and communicate regularly with customers to become familiar with building needs, identify potential operating problems, and transfer customer feedback into actionable recommendations.
• Perform building walkthrough of all rooms looking over HVAC systems and determine current space usage.
• Review balance reports for air and water distribution systems.
• Review original design intent and sequence of operations to establish operational baselines for building systems.
• Lead investigations of the operation of building HVAC systems that provide the interior environment of campus classrooms, offices, and laboratory spaces.
• Building systems have become complex and interrelated making it necessary to have knowledge and understanding of all systems and how they impact building performance.
• Simultaneously analyze a multitude of information and data from different sources to diagnose the root cause.
• Assure building mechanical and electrical systems are installed properly and in accordance with design standards.
• Recommend solutions to building system problems and provide recommendations to improve overall system performance.
• Daily interaction with FP&M service staff, building occupants and technicians.
• Familiar with latest equipment and trends in building HVAC systems.
• Familiar with optimizing performance based data analysis.
• Skill with troubleshooting, diagnosing and resolving system and equipment problems.
• Work independently and with a team.
• Detail oriented and capable of planning and executing projects including following through on project issues.
• Read, understand and interpret construction documents including but not limited to; mechanical drawings, control drawings, electrical drawings, engineering specifications, sequences of operation and installation manuals.
• Look for ways to be more efficient with the building’s existing HVAC mechanical systems.
• Fix what is possible and provide recommendations for capital improvements based upon major findings.
• Use data analysis for diagnosing building systems and performance problems.
• Coordinate and lead team efforts on projects. Consult with and direct activities of contractors, architects, engineers, FP&M services, suppliers, university department representative and facility occupants.

Truck Based Service Tech

Johnson Controls
Urbandale, IA
04.2014 - 04.2019

conduct preventive maintenance, repair, installation, and commissioning and general servicing of HVAC Automation Systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation.

Aid in the diagnoses and repair of complex electronic control systems, requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software, under direct supervision.

Read and understand sketches and diagrams of HVAC and electrical drawings.

Communicate with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements, upgrades, and or repairs. Promotes the sale of add-on work.

Manage assigned work to meet professional execution, on time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner.

Provide safety awareness on work sites.

provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs as required. Provides support to the mechanical staff on non-complex, non-critical equipment.

Conduct extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.

received multiple certifications in completed classes for programming, frequently was requested at customers site for knowledge and customer service

Journeyman Electrician

Cousins Electric Inc
Des Moines, IA
04.2009 - 03.2014

Responsibilities include providing electrical work and installation of Heating and Cooling Control systems in commercial buildings.

This job involves running commercial installations of HVAC control systems, wiring VFD's, the ability to read blueprints, having organization skills, work in a safe manner, lead others and be a self starter.

Became lead installer for large construction installation


Attained my Journeyman Electrician License

P/C Customer Service Rep II

Nationwide Insurance
Des Moines, IA
02.2008 - 04.2009

Responsibilities for this job include providing excellent customer service skills over the phone

Have organization skills and be able to work well with a team

Assistant Manager

Walgreens
Clive, IA
02.2004 - 02.2008

Experience managing up to 25 employees, Excellent customer service, controlling stores inventory, computer skills in both hardware and software, work well with other team members, very organized, complete tasks in a timely fashion, and be a quick learner

Education

High School Diploma -

St Edmond High School
Fort Dodge, IA
05.2001

Skills

  • Installation Management
  • Journeyman Electrician License
  • Electrical Systems Testing
  • Blueprint Reading
  • Components and Parts Replacement
  • Electrical and Pneumatic Controls
  • Programmable Logic Controllers
  • Electrical Control Systems Installation
  • Control Systems Programming
  • Project Drawings

Timeline

Building Systems Specialist II

Iowa State University
05.2019 - Current

Truck Based Service Tech

Johnson Controls
04.2014 - 04.2019

Journeyman Electrician

Cousins Electric Inc
04.2009 - 03.2014

P/C Customer Service Rep II

Nationwide Insurance
02.2008 - 04.2009

Assistant Manager

Walgreens
02.2004 - 02.2008

High School Diploma -

St Edmond High School
Joe Flaherty