JOE GARCIA
El Paso,United States
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Payroll Specialist
ADP El Paso
03.2021 - 10.2024
- Processed payrolls for multiple entities, including weekly, bi-weekly, and monthly schedules.
- Generated payroll reports that provided detailed insights into payroll trends, allowing for informed decision-making
- Researched and resolved payroll discrepancies to ensure accuracy and compliance with federal and state regulations.
- Created and maintained employee records, including compensation, benefits, and tax information.
- Implemented a system of internal controls that ensured the security and accuracy of payroll data.
- Monitored payroll deductions to ensure compliance with federal and state regulations.
- Assisted with the preparation of year-end tax documents, ensuring accuracy and timely filing.
- Reviewed time records for over 4000 employees to verify accuracy of information.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Performed data entry tasks and maintained accurate records of employee payroll information.
Operations Manager/Accounting
Ron Robinson Inc dba Fred Segal
09.2012 - 02.2021
- Provided administrative support to management, resulting in improved efficiency in daily operations
- Developed and implemented processes and procedures to streamline office operations
- Managed and oversaw the daily operations of the office, including scheduling, budgeting, and personnel
- Handled the receipt of shipment and allocation to stores, inventory control for both stores and warehouse, wholesale distribution and vendor management, as well as acted as a liaison between Ron Robinson Inc and vendors in relation to damaged merchandise, incorrect/miscounted shipments, etc
- Researched and resolved customer billing disputes, resulting in improved customer satisfaction and retention.
Store Manager
Pacsun
08.2009 - 01.2011
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Co Manager
Forever 21
02.2007 - 08.2009
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Approved regular payroll submissions for employees.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Store Manager
Hot Topic
06.2006 - 01.2008
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
- Sales, Merchandising, And Marketing
Texas Tech University
Lubbock, TX- Design And Visual Communications
EPCC El Paso
Skills
- ADP Global View
- SAP
- QuickBooks Payroll
- General ledger posting
- Payroll Administration
- Data Reconciliation
- New hire processing
- Policy Adherence
- Payroll administration experience
- Employee Relations
- Billing
- Financial reports
- Analytical Skills
- Payroll Auditing
- Project Management
- Excellent Customer Service
Timeline
Payroll Specialist
ADP El Paso
03.2021 - 10.2024
Operations Manager/Accounting
Ron Robinson Inc dba Fred Segal
09.2012 - 02.2021
Store Manager
Pacsun
08.2009 - 01.2011
Co Manager
Forever 21
02.2007 - 08.2009
Store Manager
Hot Topic
06.2006 - 01.2008
- Sales, Merchandising, And Marketing
Texas Tech University
- Design And Visual Communications
EPCC El Paso
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