Joe Gonzalez
Spring,TX
Summary
Quality-driven Chemical Operator with experience controlling chemical processes and operating equipment using distributed control systems. Proficient in performing general and preventive maintenance on process and support equipment. Hardworking and goal-oriented..
Highly motivated Sales Associate with extensive customer service and sales experience. Versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Overview
45
45
years of professional experience
Work History
Sales Representative
Floors For Living
03.2023 - 11.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
Sales Associate
Lowe’s
12.2020 - 02.2023
- Organize store merchandise per planogram.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Recommended plumbing products that would fulfill customer requirements.
- Answered questions from customers regarding plumbing materials and products.
- Used in-store system to locate inventory and place special orders for customers.
Chemical Process Operator
Shell Oil
04.1981 - 02.2020
- Used specialty software to enter chemical spec results to check information for accuracy and maintain strict quality controls
- Provided general and preventative maintenance on pumps, tanks, valves and associated chemical manufacturing equipment
- Followed safety processes and protocols while moving or handling hazardous chemicals
- Modified controls to regulate temperature, pressure, feed and flow of liquids and gases while monitoring outcomes and promoting successful processing
- Reviewed production schedules, drawings and material combinations to ascertain job specifics before project start
- Followed all waste handling guidelines to minimize waste generation
- Monitored product standards and quality-control programs
- Organized work to meet demanding production goals
- Set up and verified functionality of safety equipment
- Ensured that all health and safety guidelines were followed
- Flatbed Truck Driver
- Inspected load security and checked for damages.
Sales and Merchandising
Mrs. Bairds Bread
02.1979 - 03.1981
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained records related to sales, returns and inventory availability
- Engaged with customers to effectively build rapport and lasting relationships
- Delivered goods and products to customer on time and in excellent condition.
Education
High School Diploma -
Lone Star College Continuing Education
Spring, TXSkills
- Material handling expert
- Microsoft applications skills
- Pipes and fittings expert
- Safe Chemical Handling
- Process safety management
- Exceptional Customer Service
- Sales expertise
- Chemical Processing
- Spanish Interpreting or bilingual
- Forklift Operation
- Emergency Fire Response
- Commercial Driving
- Materials Transport
- Clean Driving Record
Accomplishments
- Safety
Consistently followed safety protocol to ensure safe compliance with company policies and safety regulations per OHSA standards - Production
Consistently met production and quality standards - Grew proficiency in sales quotas
- Achieved chemical quality controls by completing sample taking and lab testing with accuracy and efficiency.
Timeline
Sales Representative
Floors For Living
03.2023 - 11.2023
Sales Associate
Lowe’s
12.2020 - 02.2023
Chemical Process Operator
Shell Oil
04.1981 - 02.2020
Sales and Merchandising
Mrs. Bairds Bread
02.1979 - 03.1981
High School Diploma -
Lone Star College Continuing Education
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