Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Joe Gottschalk

Lone Tree

Summary

Dynamic Infrastructure Specialist at Alpla with a proven track record in system troubleshooting and project management. Expertly enhanced network performance and implemented strategic improvements, fostering team collaboration and effective communication. Recognized for resolving complex issues swiftly, ensuring optimal operational efficiency and reliability in infrastructure systems.

Overview

27
27
years of professional experience

Work History

Infrastructure Specialist

Alpla
Iowa City
08.2021 - Current
  • Managed infrastructure systems to ensure optimal performance and reliability.
  • Collaborated with teams to implement network upgrades and enhancements.
  • Monitored and maintained server operations for seamless connectivity.
  • Troubleshot hardware and software issues for timely resolution.
  • Assisted in planning and executing infrastructure projects effectively.
  • Evaluated new technologies for potential integration into existing systems.
  • Evaluated and monitored network performance and maintenance.
  • Implemented improvements and restructuring for applications and processes to increase efficiency.
  • Conducted regular maintenance checks on systems in order to ensure optimal performance levels are maintained.
  • Coordinated with vendors for ordering new equipment or resolving service requests from customers.
  • Diagnosed, troubleshot and resolved hardware and system problems.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Analyzed equipment performance records to determine need for repair or replacement.
  • Submitted recommendations regarding infrastructure overhauls.

Epuipment operator/Supervisor

Barnharts Custom Services
West Branch
04.2001 - 04.2021
  • Coordinated workflow to ensure timely completion of projects.
  • Monitored equipment usage and maintained quality control standards.
  • Implemented process improvements to enhance operational efficiency.
  • Resolved personnel conflicts and facilitated team communication.
  • Conducted regular inspections to ensure compliance with safety regulations.
  • Resolved operational issues quickly and efficiently while maintaining a safe working environment.
  • Ordered necessary materials and supplies for production operations in a timely manner.
  • Coordinated daily production activities and ensured efficient utilization of resources.
  • Developed and implemented maintenance schedules for all equipment in the facility.
  • Monitored quality assurance and safety standards to ensure compliance with company policies.
  • Identified opportunities for process optimization and initiated changes accordingly.
  • Ensured compliance with federal and state regulations related to safety, health, environmental protection.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.

Team Leader

Army National Gaurd
Muscatine
05.2014 - 05.2014
  • Led team operations during training exercises and mission preparations.
  • Coordinated logistics for equipment and supplies across multiple units.
  • Trained new members on safety protocols and operational procedures.
  • Facilitated communication between team members and higher command structure.
  • Managed schedules to ensure adequate staffing for drills and activities.
  • Monitored team performance and provided constructive feedback regularly.
  • Organized team-building activities to enhance camaraderie and morale.
  • Implemented standard operating procedures for daily tasks and missions.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Conducted regular performance reviews to assess individual team member progress.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Maintained daily inventory to facilitate successful material distribution.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Championed the adoption of new technologies to improve team productivity and service delivery.
  • Implemented strategic plans to enhance team performance and productivity.
  • Allocated resources effectively to ensure project completion within deadlines and budget.
  • Ensured compliance with legal and regulatory requirements in all team activities.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Assessed company operations for compliance with safety standards.
  • Worked closely with human resources to support employee management and organizational planning.

88M Motor Transport Operator

Army National Gaurd
Muscatine
11.1998 - 05.2014
  • Operated military vehicles for transportation of personnel and equipment.
  • Conducted routine inspections and maintenance on transport vehicles.
  • Ensured compliance with safety protocols during transportation missions.
  • Coordinated logistics for troop movements and supply deliveries.
  • Assisted in training new operators on vehicle handling procedures.
  • Managed paperwork related to vehicle operations and maintenance records.
  • Collaborated with team members to enhance transportation efficiency.
  • Responded to emergency situations while operating transport vehicles.
  • Monitored the condition of assigned vehicles throughout mission duration.
  • Communicated effectively with team members regarding transport status updates and changes in route plans.
  • Provided support to convoy operations by driving trucks loaded with ammunition, fuel, water, and other necessary items.
  • Operated heavy and light wheeled vehicles in a variety of terrains.
  • Responded quickly and appropriately to emergency situations on the road.
  • Loaded and unloaded cargo in accordance with safety regulations.
  • Communicated regularly with dispatchers about arrival and departure times at destinations.
  • Performed minor repairs on vehicles, such as changing tires or oil filters.
  • Reported any issues concerning vehicle performance or mechanical problems immediately upon discovery.
  • Ensured all vehicles had sufficient fuel before departing on missions.
  • Provided assistance in loading and unloading cargo from trailers when needed.
  • Verified load security prior to departure from staging area or installation site.
  • Maintained up-to-date records of vehicle maintenance and repair logs.
  • Utilized navigation systems to plan routes for transport missions.
  • Inspected cargo for damage or discrepancies prior to loading onto trucks.
  • Maintained strict adherence to Army regulations governing truck operations.
  • Conducted pre-trip inspections to ensure vehicles were safe for operation.
  • Assisted in training new Motor Transport Operators on proper driving techniques.
  • Coordinated with other drivers during long haul trips to ensure efficient delivery times.
  • Transported personnel, supplies, and equipment within designated areas.
  • Adhered to standard operating procedures while transporting hazardous materials safely and securely.
  • Followed traffic laws and guidelines while operating military motor vehicles.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Obtained signatures needed to complete and process paperwork.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Followed regular schedule of pickups for individual customers and groups.
  • Recorded expenses and maintained receipts.
  • Processed shipment documents neatly and efficiently for each load.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Performed regular inspections and completed vehicle repairs.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Reacted decisively and quickly to protect spoilage.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.

Education

High School Diploma -

Tipton High School
Tipton, IA
05-1998

Skills

  • System troubleshooting
  • Hardware maintenance
  • Infrastructure planning
  • Technical documentation
  • Project management
  • Team leadership
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Time management

Affiliations

  • I enjoy taking on the challenges such as hunting and fishing. Shows dedication and determination in wanting to complete a task
  • when starting a project i enjoy the challenge and the acknowledgement of finnishing it
  • I enjoy traveling when i can and when able to do so travel on my motorcycle

Accomplishments

  • I have received several awards in the military for leadership skills showing my dedication to achieving the goal at hand

References

References available upon request.

Timeline

Infrastructure Specialist

Alpla
08.2021 - Current

Team Leader

Army National Gaurd
05.2014 - 05.2014

Epuipment operator/Supervisor

Barnharts Custom Services
04.2001 - 04.2021

88M Motor Transport Operator

Army National Gaurd
11.1998 - 05.2014

High School Diploma -

Tipton High School

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