Joseph Grasso
Gladwyne ,PA
Summary
Performance-driven Vice President with 10 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment with excellent employee development, customer service and analytics skills. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile.
Overview
16
16
years of professional experience
Work History
Vice President
The Louderback Group
03.2020 - Current
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Led cross-functional teams for the successful completion of major projects of 20M+, resulting in increased efficiency and client satisfaction.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Directed marketing strategies to increase brand awareness, generate leads, and grow market share within highly competitive industries.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
Director of Operations
Global Blends
10.2013 - 03.2020
- Direct all major wholesale and distributions operations.
- Strategic management of inventory and par levels.
- Use six sigma practices to reduce COG while improving product quality.
- Developed various coffee programs for HORECA.
- Evaluate P and L on monthly, quarterly and annual basis.
- Developed new proprietary product line and private label products.
- Led development of new website and SEO.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Drove revenue growth through identification of new market opportunities and expansion of existing products/services offerings resulting in double-digit revenue growth year over year.
- Successfully implemented products through Amazon FBA.
Director of Manufacturing
COFFEE SHOPS INTERNATIONAL
01.2008 - 10.2013
- Manage and strategize all key performance indicators
- Spearheaded purchasing of green coffee, allied product, coffee contracts, and production materials
- Established and maintained large customer relationships
- Managed all schedules (production, roasting, employee, tech).
- Oversaw coffee cupping and sample cuppings.
- Directed digital tracking of all roast profiles and variables (start temp, turnaround time, first crack, second crack, end time, and end temperature).
- Evaluated roast quality through Agtron testing.
- Ensured continual evaluation of coffee variables (blend components, roast development, grind size, time of brewing, filter method, water temperature and extraction ratios).
- Led all marketing/strategies and analyzed sales margins.
- Maintained customer service levels and upheld safety and production standards.
- Facilitated organic plant inspections and US Department of Agriculture inspections
- Drove new product development and directly influenced company direction
- Manager and oversaw all marketing campaigns and strategies
- Analyzed P and L on monthly, quarterly and annual basis
- Spearheaded Sam's club marketing campaign successfully raising sales 15%
- Successfully reduced cost of goods by 30% on major inventory items (coffee and bag film)
- Directed operations of 20K square foot roasting facility.
- Reduced operational costs through effective resource allocation and strategic planning.
- Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
Project Manager
Saxbys Coffee
08.2009 - 08.2011
- Directed major Saxbys Coffee marketing programs.
- Facilitated openings and ownership transfers for over a dozen Saxbys coffee shops.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Directed and personally coordinated build out for 2 Saxbys Coffee locations.
- Conceptualized and implemented new food program Saxbys launched in 2011.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Training Manager
Saxbys Coffee
08.2009 - 08.2011
- Trained over 100 employees on coffee industry from seed to bean
- Instructed new hires on everything from coffee fundamentals to in-depth coffee/barista knowledge
- Demonstrated SOPs to train staff members to become confident baristas
- Trained managers and franchisees management skills and POS basic and expert knowledge
- Served as Saxby's sole training manager and led orientations for all new staff and franchise owners in DC (Ronald Reagan Airport); KY (Newport on the Levee); NJ (Pennington Market, 4 locations of McCaffreys Super Market); NV (Parkway); OH (Dayton Mall); and PA (30th Street Station, 4000 Walnut Street, Comcast Center, Doylestown, Exton, Lansdale, Manayunk, Paoli, Plymouth Meeting, Rittenhouse, and Willow Grove)
- Developed Saxbys Coffee POS Micros E7 system and streamlined ordering process.
District Manager/Area Supervisor
Saxbys Coffee
08.2008 - 01.2010
- Oversaw and managed 15 Corporate locations in Pennsylvania, New Jersey, Delaware and DC
- Oversaw operations of 30 franchise Saxbys Coffee locations
- Achieved ServSafe certification.
Education
Bachelor of Science - Philosophy
Roanoke College
Salem, VA05.2007
Skills
- Data Analysis
- Business Development
- Client Relationship Building
- Growth planning
- Operational leadership
- Business Planning
- Process Improvement
Coaching Little League Baseball
I've coached all my son's teams since T- Ball
Timeline
Vice President
The Louderback Group
03.2020 - Current
Director of Operations
Global Blends
10.2013 - 03.2020
Project Manager
Saxbys Coffee
08.2009 - 08.2011
Training Manager
Saxbys Coffee
08.2009 - 08.2011
District Manager/Area Supervisor
Saxbys Coffee
08.2008 - 01.2010
Director of Manufacturing
COFFEE SHOPS INTERNATIONAL
01.2008 - 10.2013
Bachelor of Science - Philosophy
Roanoke College