Joe Gutierrez
Inglewood,CA
Summary
Professional with high standards and results-oriented mindset. Extensive experience in leading parts and service operations, driving process improvements and ensuring customer satisfaction. Strong focus on team collaboration and adapting to changing needs. Skilled in inventory control and team management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
PARTS & SERVICE DIRECTOR
LAX CDJR
06.2025 - 12.2025
- I managed all aspects of a multi-million dollar, multi-franchise dealership’s Parts and Service Departments
DIRECTOR OF FIXED OPERATIONS
MASERATI, ALFA ROMEO & FIAT SANTA MONICA
09.2018 - 01.2025
- I managed all aspects of a multi-million dollar, multi-franchise dealership’s Parts and Service Departments
PARTS & SERVICE DIRECTOR
VOLVO CARS SANTA MONICA
04.2012 - 05.2019
- I managed all aspects of the Volvo Dealerships Parts and Service Departments
PARTS & SERVICE DIRECTOR
SANTA MONICA ACURA
06.2006 - 01.2015
- I managed all aspects of the Western Region’s #1 volume Acura Dealership Parts and Service Departments
PARTS & SERVICE DIRECTOR
MAZDA OF SANTA MONICA
01.2010 - 06.2012
- I was responsible for the creation and closing of a Mazda service point with regards to all aspects of the Parts and Service Departments
Education
High School Diploma -
John Muir
Pasadena, CASkills
- Proven track record for success
- Top Sales and CSI producer commitment
- Passionate, creative, and innovative decision
- Exceptional Technical skills
- The highest degree of Honesty, Integrity
- Able to Inspire, train and motivate
- Knows when to delegate and empower
- Outstanding knowledge of legal, compliance and ethical issues
Certification
- ASE, Master Automotive Technician - Present
- ASE, Master Engine Machinist - Past
- State of California Smog test & Repair Technician - Past
- Toyota Master Diagnostic Technician - Past
- Toyota Master Service Advisor - Past
- Volvo Master Technician - Past
- CPR Certification - Present
- Concussion Certification - Present
Timeline
PARTS & SERVICE DIRECTOR
LAX CDJR
06.2025 - 12.2025
DIRECTOR OF FIXED OPERATIONS
MASERATI, ALFA ROMEO & FIAT SANTA MONICA
09.2018 - 01.2025
PARTS & SERVICE DIRECTOR
VOLVO CARS SANTA MONICA
04.2012 - 05.2019
PARTS & SERVICE DIRECTOR
MAZDA OF SANTA MONICA
01.2010 - 06.2012
PARTS & SERVICE DIRECTOR
SANTA MONICA ACURA
06.2006 - 01.2015
High School Diploma -
John Muir
ACTIVITIES
- I have been developing and inspiring young adults by coaching Little League baseball for 11 years and High School Softball for 4 years. My previous experiences include becoming an ASE Master Automobile Technician, Master Engine Machinist and Master Medium and Heavy-Duty Truck. I have previously possessed Toyota Master Technician, Master Service Advisor and State of California Brake, Lamp and Smog Certification. I have worked with ADP, CDK, Reynolds Ignite and with DealerTrack DMS systems.
- REFERENCES AND SALARY HISTORY AVAILABLE UPON REQUEST