Joe Hammer
Batavia,USA
Summary
Dynamic entrepreneur with a proven track record in leadership and innovation, notably at JW Marriott Marco Island Beach Resort. Excelled in sales negotiation and customer service, enhancing business operations and client satisfaction. Mastered management and communication, driving team success and business growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner/Operator
True Fence Site Services
Batavia, USA
09.2021 - Current
- I currently manage day to day operations of the company, scheduling, sales, expediting, estimating and machine work.
- I take pride in our work and attention to detail.
- Implemented campaigns and promotions to help with developing goods and services.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Ensured compliance with safety regulations throughout the jobsite.
Owner/Operator
Naples Elite Bobcat & Fence
Naples, USA
02.2017 - 04.2021
- Ran the day-to-day operations of the company
- I managed the sales team and crews.
- I maintained the company schedule, job sheets and work orders. I organized coordination between sales and estimates.
- I expedited tasks to make sure fit customer needs.
- I operated equipment, worked on equipment, and maintained the Company's social media and website.
Owner
Naples Elite Transportation
Naples, USA
10.2012 - 08.2020
- I managed the day to day logistics and operations of the company, I did the driver scheduling, dispatching and had to become a master trouble shooter in this business
- I created and managed the tour routes
- I'm proficient in transportation software and willing to learn new software, I'm capable in basic vehicle maintenance and repair as well
- I was registered with DOT and adhered to the regulations
- This business was a learning experience for me, when it comes down to it, it's all about trouble shooting and when needed, working with subcontractors to make the customer and client experience what they would expect
- I sold the business in 2020 to a family member of a local affiliate
Golf Operations Supervisor & Assistant Golf Professional
JW Marriott Marco Island Beach Resort
Marco Island, USA
01.2004 - 10.2012
- I was hired at the Hammock Bay GCC (JW Marriott Marco Island) directly out of Golf Management College
- At Hammock Bay they stress the importance of creating an exceptional experience & customer service is key
- I created relationships with members, checked in JW Marriott resort guests, planned member events, assisted with the POS Sales, taught Lessons and assisted with Merchandising
- I also was in charge of the Golf Resort Staff schedule for 7 years
- While at Hammock Bay I was in the PGM program and passed my PAT
Education
Associate's Degree - Golf Management & Business
The Golf Academy of The South
Orlando, FL01.2004
Skills
- Sales
- Payroll
- Marketing
- Computer skills
- Communication skills
- Salesforce
- Microsoft Office
- Merchandising
- Management
- Customer service
- Sales negotiation
- Pricing strategy development
- Business planning
- Hiring
- Personnel management
- Staff training and development
Certification
Driver's License
Spouse
Diane
Personal Information
- Age: 42
- Child Name: Clara
- Child Name: Mack
Timeline
Owner/Operator
True Fence Site Services
09.2021 - Current
Owner/Operator
Naples Elite Bobcat & Fence
02.2017 - 04.2021
Owner
Naples Elite Transportation
10.2012 - 08.2020
Golf Operations Supervisor & Assistant Golf Professional
JW Marriott Marco Island Beach Resort
01.2004 - 10.2012
Associate's Degree - Golf Management & Business
The Golf Academy of The South
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