Joe Hankinson

Sold quality skates, sticks, golf clubs, and more with a 96% satisfaction rate over 500 transactions.
Negotiated with vendors to obtain the right inventory, time efficient and quick problem-solving, restocked best sellers and ran advertisements to increase sales and improve product visibility.

• Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
• Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
• Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
• Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.

Provided off-ice skills training for youth hockey players, emphasizing fundamental technique and group exercises.

• Increased player skill levels through individual coaching sessions tailored to their strengths and weaknesses.
• Developed training methods to build skills for different ages and ability levels.
• Conducted daily sessions in strength training, technique drills and motivational tactics.

Worked collaboratively on daily operations to ensure that game day preparations ran smoothly. Setting up equipment to enhance both player and fan experiences. Selecting branding and product designs annually, with a focus on their performance. Coordinated with vendors for merchandise purchasing, ensuring we ordered the right amount of merchandise to meet our needs.

• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Interacted with vendors and professional services personnel to receive orders, direct activities, and communicate instructions.