Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Harless

Vesper

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Consultant/Supervisor

Right of way consulting
Grapevine
05.2019 - 08.2020
  • Maintained positive working relationship with fellow staff and management.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Implemented strategies to take advantage of new opportunities.
  • Developed and presented business plans for clients to assist in the decision-making process.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Developed strategies to improve team performance and productivity.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Implemented effective follow-up processes to ensure customer satisfaction after the sale.
  • Identified potential sales opportunities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Launched quality assurance practices for each phase of development
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Directed major client engagements and monitored asset managements
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Owner

Rapid lube and service
Wisconsin Rapids
10.2008 - 08.2020
  • Negotiated with suppliers to secure cost-effective resources.
  • Streamlined workflow processes, reducing project completion times.
  • Trained new employees on company policies and procedures.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Repaired and replaced worn brake pads, wheel bearings, and other automotive parts.
  • Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
  • Conducted test drives before and after repair services.

Supervisor/Sales Coordinator

Wilson and company
Fort Worth
08.2020 - Current
  • Set specific goals for projects to measure progress and evaluate end results.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Complied with company policies, objectives and communication goals.
  • Maintained accurate records of all sales activities using CRM software.
  • Developed and implemented successful sales strategies to increase market share.
  • Produced sales documents, finalized deals and filed records.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Presented company products, services and solutions to prospective clients in a professional manner.
  • Attended industry events and conferences to build relationships with prospects and partners.

Event Sales and Marketing Consultant

Mike's Marina
Fort Myers
06.2002 - 10.2008
  • Sold Event tickets to potential clients to million dollar yachts and boats to Yacht and boat shows in Florida.
  • Developed relationships with sponsors to increase event revenue opportunities.
  • Participated in trade shows and conferences representing company's brand.
  • Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Multitasked effectively to handle administrative, operational and customer issues for multiple upcoming events.
  • Managed all aspects of event planning, from initial concept through post-event evaluation.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Negotiated terms of sale agreements between buyers and sellers.
  • Maintained up-to-date knowledge of all new boat models, accessories, and services.
  • Maintained accurate records of all transactions using company software systems.
  • Managed entire customer sales process from initial inquiries through demonstrations and sales closings.
  • Organized promotional events to increase brand awareness in the community.
  • Greeted customers to determine wants or needs.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Developed relationships with potential buyers through follow-up calls and emails.
  • Participated in trade shows to promote products and services offered by the company.
  • Prepared quotes and invoices for prospective customers following successful sales presentations.
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
  • Managed sales plan activities and product launches resulting in expanded revenues and branding.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Connected customers with services based on individual needs and vendor capabilities.
  • Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
  • Monitored competitor activities and innovations to stay ahead and proactively adjusted strategies.
  • Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Sold yachts and boats to high end clients.

Sales Associate

Chevrolet of Fort Myers
Fort Myers
06.2000 - 03.2002
  • Developed relationships with potential buyers through phone calls and emails.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Responded to inquiries from potential customers via email and telephone.
  • Conducted test drives for prospective buyers.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Showcased vehicle features and took customers on test drives in local area.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
  • Maintained up-to-date database of sales contacts and customer information.
  • Consistently exceeded quotas by pursuing and closing sales.
  • Provided follow-up customer service after a car sale was completed.
  • Maintained records related to sales for store management.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Followed up with customers to build long-term relationships and successful referrals.

Education

Associate of Science - Computer Science

Florida College in Fort Myers
Fort Myers, FL
06-2004

Some College (No Degree) - Business Management

University of Wisconsin, Stevens Point
Stevens Point, WI

Skills

  • Project management
  • Sales strategy
  • CRM software
  • Employee training
  • Customer satisfaction
  • Logistics coordination
  • Team leadership
  • Sales presentations
  • Relationship building
  • Verbal and written communication
  • Contract negotiation
  • Commission structures
  • Excellent communication
  • Employee motivation
  • Product development
  • Training and mentoring
  • Customer relationship management
  • Negotiation
  • Professionalism
  • Customer service
  • Team building
  • Goal setting
  • Business analysis
  • Organizational skills
  • Workflow optimization
  • Sales forecasting
  • Self motivation
  • Expectation setting

Timeline

Supervisor/Sales Coordinator

Wilson and company
08.2020 - Current

Consultant/Supervisor

Right of way consulting
05.2019 - 08.2020

Owner

Rapid lube and service
10.2008 - 08.2020

Event Sales and Marketing Consultant

Mike's Marina
06.2002 - 10.2008

Sales Associate

Chevrolet of Fort Myers
06.2000 - 03.2002

Associate of Science - Computer Science

Florida College in Fort Myers

Some College (No Degree) - Business Management

University of Wisconsin, Stevens Point
Joe Harless