Joe Heidelberger
Indianapolis,IN
Summary
Persuasive, self-motivated operations manager/sales professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in sales to build solutions that enhance loyalty, promote retention and support revenue objectives.
Overview
16
16
years of professional experience
Work History
Sales Manager
Phoenix 3 Indy LLC
Indianapolis, Indiana
01.2023 - Current
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Managed daily operations of sales department, including supervision of staff members.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Executed strategic sales plans to expand customer base and revenue.
Operations Manager
Furniture For Less Indy
Indianapolis, IN
03.2015 - 01.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Aided senior leadership during executive decision-making process
- Oversaw financial management, accounting and payroll activities.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Resolved challenges associated with company websites and vendors.
- Planned delivery routing, and promotional initiatives.
Logistics Coordinator/Warehouse Manager
SPN Corporation
Indianapolis, IN
01.2009 - 03.2015
- Managed paperwork and necessary information required for client shipments.
- Dispatched information to manufacturers to schedule and receive freight shipments.
- Managed movement, sorting and loading of merchandise to keep deliveries on schedule.
- Relayed information between drivers and clients regarding ETA and potential delays.
- Collaborated with warehouse and retail locations to coordinate physical movement of products between sites.
- Liaised with sales and clients to drive timely delivery of goods.
- Organized purchase and delivery of merchandise needed for retail stores orders and display.
- Checked items into computer system, printed labels and directed to storage locations.
- Verified inventory by comparing to physical counts of stock and investigated discrepancies.
Education
High School Diploma -
Scecina Memorial High School
Indianapolis, INSkills
- Marketing Strategies
- Competitive Research
- Computer Proficiency
- Sales Expertise
Timeline
Sales Manager
Phoenix 3 Indy LLC
01.2023 - Current
Operations Manager
Furniture For Less Indy
03.2015 - 01.2023
Logistics Coordinator/Warehouse Manager
SPN Corporation
01.2009 - 03.2015
High School Diploma -
Scecina Memorial High School
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