Joe Hesske

Managed sales functions across Ohio and Florida, focusing on revenue and profitability for DEXTEK's managed IT, cybersecurity, and hosted UC services.

Directed diverse team of Sales Executives, Account Managers, and Field Engineers to achieve optimal results.

Enhanced client net revenue retention while increasing new logo revenue through targeted strategies.

Achieved revenue goals and profitability metrics in designated regions through effective leadership.

Coordinated with service delivery teams to align efforts with client satisfaction objectives.

Oversaw management of account executives, account managers, and sales engineers to enhance growth in managed IT and cybersecurity solutions across SMB and Enterprise markets.

Crafted individual success plans, evaluated performance data, and identified key areas for enhancement in sales productivity.

Spearheaded the development of a cybersecurity technology stack and go-to-market strategy.

Maintained effective communication with both internal teams and external customers to ensure project timelines are met within budget constraints.

Participated in customer-facing meetings to establish strong partnerships while serving as a player-coach mentor.

Facilitated interdepartmental collaboration aimed at optimizing decision-making procedures within the company.

Promoted an encouraging work environment that significantly boosted employee engagement and retention rates.

Implemented training programs for newcomers to elevate product knowledge, increasing new hire sales success within the first 90 days.

Directed teams of account executives, managers, and sales engineers to expand Enterprise Mid-Market in Northeast Ohio and Western Pennsylvania.

Focused on carrier fiber services, cloud-based voice solutions, managed IT, cybersecurity, SASE, and physical security solutions.

Conducted daily check-ins to set objectives and monitor KPI productivity.

Provided coaching and feedback to enhance sales team performance.

Implemented prospecting strategies that increased pipeline production fivefold.

Facilitated collaboration sessions to share successes and best practices.

Managed sales playbook processes, achieving a 110% close rate.

Executed all sales and marketing strategies for Warwick Communications’ diverse service offerings, including PBX, carrier services, managed IT, cybersecurity services and cloud solutions.

Implemented a new sales compensation plan aimed at increasing market share and individual performance.

Facilitated trade shows and conferences, creating networking opportunities with potential clients to strengthen the sales pipeline.

Introduced innovative technologies like CRM systems and automated lead generation tools, raising sales performance by 10% to 15% year over year.

Boosted average gross margin per project by 17% through collaborative efforts with various stakeholders.

Performed regular performance evaluations of sales representatives to ensure objectives met in line with revenue plans.

Oversaw sales forecasting, budgeting, and P&L management to align with organizational strategy.

Fostered a high-performing team culture that consistently achieved and surpassed sales targets.

Directed all sales, product development, marketing, P&L management, and operations for profit center.

Developed business across VoIP, data, managed IT services, cybersecurity, and Pro A/V products.

Implemented innovative marketing strategies, boosting revenue and streamlining sales processes.

Established and nurtured strong relationships with customers, vendors, and strategic partners.

Fostered a culture of innovation and collaboration throughout the organization.

Managed day-to-day activities of sales managers, account executives, and project teams.

Exceeded sales revenue budget by 118% while increasing profit center GPM by 8% in six months.

Led cross-functional teams in executing complex projects from concept to implementation.

Directed all sales and technical operations as Managing Partner for product solutions like visitor based networks, business center technology, WiFi and multi-WAN carrier services.

Ensured fiscal responsibility through diligent financial management, budgeting, and forecasting.

Implemented innovative strategies to boost operational efficiency and performance metrics.

Managed third-party call center operations, creating a sustainable revenue-generating profit center.

Launched EMR solution targeting emerging market opportunities.

Provided strategic guidance on best practices to align with business objectives.

Developed detailed business plans that drove significant revenue growth and expansion efforts.

Leveraged advanced problem-solving skills to tackle complex business challenges effectively.