Resourceful maintenance technician specializing in inspections and repairs. Proven ability to work collaboratively under pressure while addressing customer concerns effectively. Committed to maintaining safety and functionality in all tasks.
Overview
21
21
years of professional experience
Work History
Maintenance 1
Ko-Kwel Casino Resort
North Bend, Oregon
05.2013 - 04.2026
Conducted regular inspections to identify maintenance needs and safety concerns.
Performed repairs on doors, windows, and other fixtures to ensure functionality.
Repaired minor plumbing issues such as clogged toilets and leaking faucets.
Diagnosed problems related to electrical circuits and replaced faulty switches and outlets.
Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
Maintained updated knowledge through continuing education and advanced training.
Documented maintenance activities and reported issues accurately for follow-up.
Assisted in setting up facilities for events and meetings.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked well with coworkers from different backgrounds to meet goals and resolve product and service issues.
Resolved customer concerns with clear, friendly service to support satisfaction.
Suggested new ideas and practical fixes to support team performance and improve results.
Facility Warehouse Receiving Clerk
Ko-Kwel Casino Resort
North Bend, Oregon
05.2008 - 03.2015
Received and inspected incoming shipments for accuracy and quality.
Coordinated with suppliers to resolve delivery discrepancies promptly.
Documented inventory levels and updated records regularly for tracking purposes.
Utilized scanners to track shipments through the system accurately.
Organized warehouse inventory using established labeling and categorization methods.
Operated forklifts and pallet jacks to move materials safely.
Maintained clean and organized work areas to ensure safety compliance.
Assisted team members in training new staff on warehouse procedures.
Adhered strictly to safety protocols at all times while handling materials.
Timbers Cafe Receiving Clerk
Ko-Kwel Casino Resort
North Bend, Oregon
12.2007 - 03.2008
Received and inspected incoming shipments for quality and accuracy.
Unloaded delivery trucks, containers, and pallets using hand trucks, forklifts, or other equipment.
Collaborated with team members to ensure efficient loading and unloading processes.
Coordinated with vendors to resolve discrepancies in shipments promptly.
Managed storage space to optimize accessibility and efficiency of supplies.
Maintained a clean and safe work area in compliance with OSHA standards.
Security Officer
Ko-Kwel Casino Resort
North Bend, Oregon
10.2005 - 12.2007
Monitored casino premises to ensure safety and compliance with regulations.
Managed access control, verifying identities at entry points effectively.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Monitored surveillance cameras and responded to suspicious activity.
Responded swiftly to incidents, providing assistance and maintaining order.
Warned persons of rule infractions or violations and evicted violators from the premises.
Coordinated with law enforcement during investigations and emergencies to enhance response effectiveness.
Recorded incidents accurately for thorough reporting and review to ensure compliance and safety.
Provided escorts for visitors throughout the facility.
Created welcoming environment for staff, guests, vendors, and contractors to enhance overall visitor experience.
Education
High School Diploma -
North Bend High School
North Bend, OR
07-1998
Skills
Customer service
Problem solving
Effective communication
Calm under pressure
Basic carpentry
Team collaboration
Basic plumbing
Facility upkeep
Accomplishments
Employee of The Year 2015 Ko-Kwel Casino Resort
Employee of The Quarter 2018 Ko-Kwel Casino Resort