- Swimming, Hiking, Kickball
- Trained Opera Singer (Baritone)
JOE JOHNSTON
Los Angeles
Summary
Results-driven financial professional with extensive expertise in wealth management, business banking, and digital asset brokerage. Recognized for cultivating strong, trust-based relationships with high-net-worth clients while delivering strategic investment guidance aligned with long-term objectives. Proficient in driving sales growth through disciplined prospecting, market insights, and unwavering follow-through, with a proven track record of managing portfolios exceeding $1M and leading teams in both traditional financial environments and dynamic crypto markets. Committed to leveraging a client-centered advisory approach and cross-industry experience to make a meaningful impact in the wealth management sector.
Overview
7
7
years of professional experience
1
1
Certification
Work History
West Coast Lead & Senior Crypto Broker
Caleb & Brown
08.2025 - Current
- Manage and grow a book of high-net-worth and institutional clients, often exceeding $1M in digital asset holdings, providing tailored strategies aligned with their investment goals.
- Deliver expert market insights, research, and regulatory commentary to help clients identify opportunities and navigate the evolving digital-asset landscape.
- Partner closely with U.S. Compliance to implement strong risk-management practices, ensuring secure, responsible trading and client asset protection.
- Oversee and lead the onboarding of new clients, ensuring full adherence to regulatory requirements and seamless integration into the brokerage platform.
- Maintain deep expertise in cryptocurrencies, blockchain technology, and emerging digital-asset products to better advise clients and support growing market demand.
- Lead and mentor a West Coast team of 3–5 brokers, fostering a collaborative, high-performance culture focused on sales excellence and client satisfaction.
- Set performance expectations, track KPIs, and provide coaching to drive continuous improvement across the pod.
- Identify and coordinate training and development initiatives to elevate team proficiency in crypto markets, compliance, and client engagement.
- Streamline workflows, optimize brokerage processes, and enhance operational efficiency to support a rapidly scaling U.S. presence.
- Partner with internal teams across compliance, technology, and operations to improve service delivery and ensure a seamless end-to-end client experience.
- Report regularly to senior leadership on team performance, key client activity, market dynamics, and strategic growth opportunities.
Financial Representative
Fidelity Investments
02.2023 - 08.2025
- Leveraged 2+ years of experience as a senior Financial Representative to drive sales and customer engagement.
- Partnered with team members to execute strategic initiatives, driving branch success by managing multiple tasks and maintaining a client-centric environment in a high-energy, fast-paced setting.
- Proactively identified sales leads, established strong client relationships, and made impactful introductions contributing directly to the growth of the investment center.
- Utilized attention to detail and prioritization skills to streamline operations, ensuring compliance with Federal regulations while maximizing client satisfaction.
- Championed early adoption of new Fidelity updates, enhancing team efficiency and improving service delivery.
- Recognized four times by the Southern California Market for consistently exceeding performance expectations.
Manager of Business Development and Sales
Lyons Security Services, Inc.
05.2022 - 01.2023
- Served as the point of contact for RFP responses, client presentations, and future awards contributing to over $8M in revenue generation.
- Directed client engagement and account management with over 7 clients across California and Portland.
- Managed infrastructure development and new office optimization following the acquisition of a Portland location.
Sr. Account Manager
eToro
04.2021 - 02.2022
- Managed a team of 12 account managers optimizing relationships with 2,000+ client accounts and driving over $100K monthly investment growth.
- Created a digital onboarding workflow via Monday.com improving first engagement by 20%.
- Supported compliance and customer service teams to address client queries and risk-mitigation needs.
- Consistently exceeded monthly quota and achieved 100% quarterly bonus.
- Led morning market briefings, improving team engagement by 24%.
- Served as a primary client contact addressing platform issues and inquiries.
- Facilitated company-wide training initiatives for brokers and customer service reps.
Business Relationship Manager
JPMorgan Chase & Co.
05.2019 - 04.2021
- Managed a team of 8 bankers focusing on new client acquisition, account administration, and engagement.
- Onboarded over 40 new clients, leading a $60MM portfolio of 120 business/institutional clients generating $1–15M in revenue.
- Applied financial, credit, and risk-management expertise to recommend lending and cash-management solutions.
- Supported over 200 entertainment and production companies during COVID-19 PPP loan reviews and communications.
- Built strong relationships across business-banking product lines including credit, lending, merchant services, and cash management.
- Recognized by CA Division Director in 2020 for outstanding client support.
- Partnered with internal teams to drive productivity and expansion initiatives.
Education
MBA - Finance
North Carolina Central University
Durham, NC01.2018
Bachelor of Arts - Ancient Mediterranean History
North Carolina State University
Raleigh, NC01.2014
Skills
- Business relationship building
- Relationship management
- Sales strategy development
- Team leadership
- Account management
- Portfolio management
- Asset allocation
- Finance assessment
- Problem-solving
- Excellent communication
- Adaptability and flexibility
Certification
- Security Industry Essentials Certification | 2021
- Series 7 License | 2021
- Series 63 License | 2023
- Series 65 License | 2024
Interests
Timeline
West Coast Lead & Senior Crypto Broker
Caleb & Brown
08.2025 - Current
Financial Representative
Fidelity Investments
02.2023 - 08.2025
Manager of Business Development and Sales
Lyons Security Services, Inc.
05.2022 - 01.2023
Sr. Account Manager
eToro
04.2021 - 02.2022
Business Relationship Manager
JPMorgan Chase & Co.
05.2019 - 04.2021
MBA - Finance
North Carolina Central University
Bachelor of Arts - Ancient Mediterranean History
North Carolina State University