Joe Kaufusi
San Jose,CA
Summary
Adept at de-escalation and compassionate care, I significantly improved patient outcomes and reduced incidents at Allied Universal Security Services. My expertise in emergency response and training enhanced safety, showcasing my ability to lead and collaborate effectively. My professional approach and hands-on skills ensure a secure environment, aligning with key employer needs.
Overview
4
4
years of professional experience
Work History
Security Day Lead/ Emergency Department Specialist
Allied Universal Security Services
03.2022 - Current
- Weapon Screen Patients and Visitors checking into Emergency Department.
- De-escalate High risk situations with Combative patients or visitors.
- Trained in going hands on with disruptive and combative members or visitors.
- Assisted in employee training and coaching regarding medical SOPs.
- Provided rapid assessment and treatment interventions for patients experiencing acute mental health crises, facilitating appropriate referrals to psychiatric services.
- Coordinated medical staff schedules and processes.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex cases, resulting in improved patient outcomes.
Mobile Security Officer
Allied Universal Security Services
09.2020 - 02.2021
- Assisted law enforcement agencies with investigations, contributing to community safety and crime reduction.
- Improved response times to emergencies by maintaining effective communication with dispatch centers.
- Increased overall security awareness by offering training sessions to staff on emergency procedures and best practices.
- Reduced incidents of theft and vandalism through vigilant monitoring of assigned locations.
- Provided detailed incident reports, documenting observations for management review and action planning purposes.
- Maintained a safe environment for customers and employees by enforcing facility policies and procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
High School Diploma -
Willow Glen High School
San Jose, CA06.2014
Skills
- De-Escalation to prevent potential violence
- Going Hands on to prevent any harm from coming to members or visitors
- Compassionate patient care
- Professionalism, maintaining integrity by respecting members and visitors
Languages
Tonga
Native or Bilingual
Timeline
Security Day Lead/ Emergency Department Specialist
Allied Universal Security Services
03.2022 - Current
Mobile Security Officer
Allied Universal Security Services
09.2020 - 02.2021
High School Diploma -
Willow Glen High School