Norman Kennaley
Manchester,NH
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Maintenance Technician
Portsmouth Housing Authority
09.2021 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
Photographer
Geskus
08.2019 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Photographed high-quality images for various print and digital projects.
- Mentored aspiring photographers through workshops and one-on-one training sessions, sharing valuable knowledge and experience.
- Managed team of photographers for special projects.
Certified Pest Control Technician
A1 Exterminators
09.2014 - 08.2019
- Improved customer satisfaction by promptly addressing and resolving pest control issues.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Increased client retention through thorough inspections and customized pest management plans.
- Streamlined record-keeping by consistently updating client information in the database after each service appointment.
- Safeguarded public health by effectively managing pests known to cause harm or transmit diseases such as rodents, insects, or wildlife intruders.
- Exceeded company performance benchmarks by consistently achieving high customer satisfaction ratings and low callback rates.
- Boosted sales revenue by upselling additional services when appropriate based on customers'' needs and concerns.
- Succesfully conducted integrated pest management practices in residential, commercial and industrial settings.
- Utilized computer software to manage customer information and service scheduling.
Education
Associate of Arts - Photography
Holland Collage
Charlottetown PEI06.1993
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Reliable and punctual
- Client Communication
- Computer Skills
Timeline
Maintenance Technician
Portsmouth Housing Authority
09.2021 - Current
Photographer
Geskus
08.2019 - Current
Certified Pest Control Technician
A1 Exterminators
09.2014 - 08.2019
Associate of Arts - Photography
Holland Collage
Similar Profiles
Danisha Y. HarperDanisha Y. Harper
Resident Services/Job Plus Case Manager at Portsmouth Redevelopment & Housing AuthorityResident Services/Job Plus Case Manager at Portsmouth Redevelopment & Housing Authority
Romaine GallopRomaine Gallop
Lead Maintenance Mechanic at Portsmouth Redevelopment Housing AuthorityLead Maintenance Mechanic at Portsmouth Redevelopment Housing Authority
Na'Kisha MayoNa'Kisha Mayo
Property Manager at Portsmouth Redevelopment & Housing AuthorityProperty Manager at Portsmouth Redevelopment & Housing Authority
Kailen HennesseyKailen Hennessey
Manager, Voice of the Customer/Patient experience at Ametros Financial Healthcare Operations & Insurance ServicesManager, Voice of the Customer/Patient experience at Ametros Financial Healthcare Operations & Insurance Services
ISABELLA BOISVERTISABELLA BOISVERT
Branch Operations Lead at Chase BankBranch Operations Lead at Chase Bank