Joe Kerns
Destin,FL
Summary
Dynamic Store Manager with extensive experience at Publix Supermarkets, excelling in inventory management and team development. Proven track record of maximizing sales and minimizing shrinkage through exceptional customer service and operational efficiency. Skilled in training and mentoring staff, fostering a collaborative environment that drives performance and enhances customer relations.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Store Manager
Publix Supermarkets Store
Destin , Florida
06.1994 - 02.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Bachelor Of Business Administration - Business
Tallahassee Community College
Tallahassee, FL05.1997
Skills
- Promotional planning
- Store operations oversight
- Operational budgeting
- Personnel development
- Training and mentoring
- Inventory management
- Store merchandising
- Store opening and closing procedures
- Financial operations management
- Outstanding communication skills
- Operational efficiency
- Team motivation
- Sales coaching
- Promotions management
- Leading staff meeting
- Verbal and written communication
- Competitor monitoring
- Store displays
- Merchandise planning
- Flexible schedule
- Operations
- Sales expertise
- Policies and procedures
- Staff management
- Retail merchandise quality standards
- Maximizing profitability
- Customer response
- Problem-solving
- Supply chain management
- Leadership development
- Team building
- Retail inventory management
- Team leadership and coaching
- Inventory control
- Operations management
- Culture development
- Goals and performance
- Team building and leadership
- Store operations
Certification
- Food safety
- Seven Habits of Highly Effective People
Timeline
Store Manager
Publix Supermarkets Store
06.1994 - 02.2025
Bachelor Of Business Administration - Business
Tallahassee Community College
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