Joe Landrum III
Ocean Springs,MS
Summary
Excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Reliable GRA dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeper
Beau Rivage Resort & Casino
08.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Engaged with guests on room requirements and amenities to promote overall satisfaction
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeping Supervisor
Beau Rivage Casino and Resort
05.2022 - Current
- Work with new hires to show the rooms and help them understand how to clean them properly
- Teach and assist with correct procedures while teaching correct techniques
- Go behind trainee to ensure job was done correctly and everything is up to par
- File paperwork throughout training process
- Decide if the trainee is ready to be on their own
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
- Coordinated with other professionals involved in the mentoring process to ensure seamless support for each participant''s journey toward success.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Served as role model for mentees by demonstrating strong values and ethical standards.
Front End Associate
Target
02.2022 - 08.2022
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise
- Replaced merchandise stock throughout check-out lines and end-cap displays
- Facilitated cash, check and credit transactions on cash register
- Gathered shopping baskets and carts and relocated to designated areas
Education
High School Diploma -
Diberville Senior High School
Biloxi, MS05.2018
Skills
- Quality Control Guidelines
- Staff Training
- Health and Safety Regulations
- Issue Resolution
- Product Restocking
- Time Management
- Exceptional Communicator
- Management
- Supervising Experience
- Quality Inspection
- Computer skills
- Hospitality background
- Excellent oral and written communication
- Complex Problem-Solving
- Exceptional communicator
- Multitasking and Prioritizing
- Professional and Courteous
- Team Support and Collaboration
Certification
Driver's License, 09/01/20, 05/01/25
Timeline
Housekeeper
Beau Rivage Resort & Casino
08.2022 - Current
Housekeeping Supervisor
Beau Rivage Casino and Resort
05.2022 - Current
Front End Associate
Target
02.2022 - 08.2022
High School Diploma -
Diberville Senior High School
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