Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Generic

JOSEPH MIGUEL

Upper Marlboro,MD

Summary

Seasoned medical professional with comprehensive training in foundational doctor of medicine (MD) course work and over three years of experience as a project manager delivering high-quality care, and administrative support services. Demonstrating abilities in creating and implementing standard operating procedures to improve office processes and improve service quality delivery. Adept in training facilitation, project management, employee engagement, and business support. Skilled at overseeing programs and daily operation activities, coordinating people and processes, solving issues that arise, and establishing a solid rapport with clients and colleagues. Resourceful professional in healthcare management known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.

Overview

6
6
years of professional experience

Work History

LAB SUPPORT SPECIALIST & VACCINE SITE COORDINATOR

ONE MEDICAL
Washington, D.C
01.2020 - 01.2022
  • Executed diverse medical procedures, including venipuncture, vaccine administration, and specimen collection, ensuring efficient care delivery.
  • Fostered strategic relationships with regional public health agencies for efficient result reporting.
  • Oversaw scheduling and administration of vaccines at high-capacity mass vaccination center.
  • Regularly inspected equipment to ensure optimal performance.
  • Developed and enforced standard operating procedures for vaccine site workflows at One Medical.
  • Implemented consistent protocols to optimize efficiency in multiple offices.

ADMINISTRATOR

ONE MEDICAL
Washington, DC
01.2019 - 01.2020
  • Monitored operational practices to ensure alignment with regulatory requirements.
  • Enhanced patient care delivery quality and efficiency.
  • Streamlined patient triage process through effective phone communication.
  • Oversaw operations to ensure seamless delivery of patient services.
  • Managed prior authorizations for patient procedures, consults, and prescriptions.
  • Developed management skills in team members, enabling their advancement to leadership positions.
  • Recruited and trained team members.
  • Supervised supply chain operations for equipment and medical resources.
  • Managed and coordinated COVID-19 testing efforts throughout the country
  • Applied expert insights and analytical acumen to implement full-scale transformational efforts.

CLIENT ACQUISITION STRATEGIST & INTERNAL DEPARTMENT LIAISON

GENERAL ASSEMBLY
Washington, DC
01.2016 - 01.2020
  • Streamlined interdepartmental synergy by organizing activities aimed at strengthening team cohesion.
  • Collaborated with marketing and sales teams to identify potential new accounts.
  • Logged potential enrollees' inclinations into organizational Salesforce records.
  • Optimized profitability margins by performing detailed evaluations of metrics in both regional and national markets.
  • Strategized and executed outreach initiatives boosting profitability margins of admissions department consistently for two consecutive years.
  • Managed creative, ad, and landing page testing schedule, improving campaign results

Education

Doctor of Medicine (MD) - Anatomy, Physiology, Biochemistry, Pharmacology, Microbiology, Pathology, Research, Medical ethics, Behavioral, Epidemiology

St James School of Medicine
St Vincent, The Grenadines
01.2024

Bachelor of Science - Health Science/Pre-physician assistant

Howard University
Washington, D.C
01.2019

Skills

  • Advanced understanding of human anatomy and physiology
  • Critical thinking
  • Differential diagnosis skills
  • Advanced laboratory procedures
  • Advanced clinical procedures
  • Medical Terminology
  • Analysis
  • Reporting
  • First aid
  • HR Employee Relations
  • Process Improvement
  • Standard Operating Procedure Creation
  • Requirements Documentation
  • Issue Resolution
  • Managing Multiple Calendars
  • Leading Initiatives
  • Employee Engagement
  • Business Support
  • Project Management
  • Forecasting
  • Employee Management
  • Leadership
  • Arranging Travel Plans

Volunteer Experience

Health Science, Holy Cross Hospital, Silver Spring, MD, 01/01/16, 12/31/18

Timeline

LAB SUPPORT SPECIALIST & VACCINE SITE COORDINATOR

ONE MEDICAL
01.2020 - 01.2022

ADMINISTRATOR

ONE MEDICAL
01.2019 - 01.2020

CLIENT ACQUISITION STRATEGIST & INTERNAL DEPARTMENT LIAISON

GENERAL ASSEMBLY
01.2016 - 01.2020

Doctor of Medicine (MD) - Anatomy, Physiology, Biochemistry, Pharmacology, Microbiology, Pathology, Research, Medical ethics, Behavioral, Epidemiology

St James School of Medicine

Bachelor of Science - Health Science/Pre-physician assistant

Howard University
JOSEPH MIGUEL