Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joe Malanda

Atlanta,GA

Summary

Proactive Service Director with extensive experience leading service teams, optimizing workflows, and managing resources. Expertise in troubleshooting, repairing, and maintaining equipment, while ensuring compliance with industry standards. Strong skills in team training, cross-functional collaboration, and improving productivity to achieve service delivery excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Service Director

Range Water
01.2023 - Current
  • Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
  • Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
  • Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
  • Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
  • assisting my technician with help their needs


Assistant Supervisor

Dayrise Residential
03.2022 - 12.2023
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • run work order, take calls, repair and replace appliances, punch, pick grounds

Lead Technician

ZRS Management
06.2020 - 02.2022
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • take emergency calls
  • run work order
  • organized make ready board
  • close work order and flow up to make sure all emergencies completed before end of the day
  • check pool chenicals

Education

Associate of Arts - HVAC And Art

Omini Tech
Fulton Ga
06-2015

Skills

  • Database operations
  • Team training and development
  • Customer outreach

Certification

.

  • EPA Universal CPO

Languages

French
Full Professional

Timeline

Service Director

Range Water
01.2023 - Current

Assistant Supervisor

Dayrise Residential
03.2022 - 12.2023

Lead Technician

ZRS Management
06.2020 - 02.2022

Associate of Arts - HVAC And Art

Omini Tech

Similar Profiles

CREATE PROFILE
Joe Malanda