Joseph Mardis
Gautier,AL
Summary
As a seasoned entrepreneur and former owner of a successful venture, I excel in operations management and building client relationships. My proactive approach led to significant repeat business through strategic project planning and exemplary customer service, enhancing customer satisfaction and operational efficiency. Skilled in negotiation and teamwork, I consistently achieve and surpass sales goals.
Overview
7
7
years of professional experience
Work History
Owner
Self-employeed
01.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
Education
None -
Troy University
Montgomery, ALSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business planning
- Project estimating
- Negotiation
- Investor relations
- Sales strategy development
- Market trend awareness
- Brand strategy planning
- Strategic project planning
- Attention to detail
- Customer service
- Decision-making
- Teamwork and collaboration
- Team leadership
- Goal setting
- Sales strategies
Timeline
Owner
Self-employeed
01.2019 - Current
None -
Troy University
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