Joe Markowski
BRYAN
Summary
Mechanic III at Texas Department of Transportation with exceptional troubleshooting skills and a commitment to workplace safety. Enhanced customer satisfaction through prompt resolution of complex mechanical issues, ensuring vehicles operated at peak performance. Proven ability to maintain accurate records and uphold quality control standards, contributing to a safer and more efficient work environment. I feel that one of the most important things in an any relationship is communication. Always keep your customers informed and always give your honest opinion.
Overview
32
32
years of professional experience
Work History
Mechanic III
Texas Department of Tranportation
07.2012 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
Commercial Sales Manager
AutoZone
11.2009 - 06.2012
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Increased company profit [Number]% through upselling packages to corporate groups.
Cabinet Maker
Keystone Mill Works
01.2007 - 08.2009
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
- Measured and cut materials to specified dimensions to achieve precise fit.
Mechanic
City of Bryan
01.1993 - 12.2007
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Disassembled defective parts to make proper repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
No Degree - Auto Mechanics
Universal Technical Institute
Houston, TX07-1988
General Studies
Bryan High
Bryan, TX05-1985
Skills
- Troubleshooting skills
- Hand and power tools
- Customer service
- Maintenance and repairs
- Engine repair
- Brake systems
- Heavy equipment repair
- Auto and engine repair
- Welding and fabrication
- Workplace safety
- Problem diagnosis
Timeline
Mechanic III
Texas Department of Tranportation
07.2012 - Current
Commercial Sales Manager
AutoZone
11.2009 - 06.2012
Cabinet Maker
Keystone Mill Works
01.2007 - 08.2009
Mechanic
City of Bryan
01.1993 - 12.2007
No Degree - Auto Mechanics
Universal Technical Institute
General Studies
Bryan High
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