Summary
Overview
Work History
Education
Skills
Timeline
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Joe Martinez

Pflugerville

Summary

Dynamic Appliance Installer with a proven track record at Factory Builder Stores, excelling in customer service and problem-solving. Expert in power tools and maintaining cleanliness standards, I enhance client satisfaction through effective communication and relationship building. Recognized for minimizing installation disruptions and delivering projects on time, contributing to positive customer reviews. Looking to further my expertise as a Lead Sales Associate with a solid background in appliance installation.

Overview

25
25
years of professional experience

Work History

Appliance Installer

Self-employeed
07.2021 - Current
  • Delivered, loaded and unloaded and installed high-end appliances.
  • Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
  • Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
  • Reduced installation errors by carefully following the manufacturer's guidelines for various appliances.
  • Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.
  • Improved company reputation by providing exceptional customer service during appliance installations.
  • Developed strong relationships with clients through clear communication and understanding their individual needs during the installation process.
  • Enhanced customer satisfaction by ensuring timely and efficient appliance installations.
  • Collaborated and developed strong relationships with sales and service departments to ensure seamless communication and coordination for all appliance installations.

Appliance Installer

Factory Builder Stores
08.2000 - 06.2021
  • Minimized disruptions in customer homes or businesses during the installation process by maintaining clean work areas throughout the project.
  • Maintained up-to-date knowledge of industry trends and advancements, enabling the ability to install cutting-edge appliances efficiently.
  • Resolved complex technical issues during installations through effective troubleshooting skills leading to minimal downtime for customers.
  • Adhered to company policies and procedures while maintaining a high level of professionalism during appliance installations.
  • Worked independently and took responsibility for repair of assigned equipment.
  • Streamlined inventory management by accurately tracking all necessary materials and equipment for each installation project.
  • Collaborated with team members to complete large-scale installation projects on time and within budget.
  • Contributed to company growth through positive online reviews from satisfied customers after successful installations.

Education

Pflugerville High School
Pflugerville, Texas
05-1995

Skills

  • Extensive appliance knowledge
  • Active listening
  • Critical thinking
  • Relationship building
  • Teamwork and collaboration
  • Time management
  • Customer service
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Parts replacement
  • Organizational skills
  • Adaptability and flexibility
  • Decision-making
  • Parts ordering

Timeline

Appliance Installer

Self-employeed
07.2021 - Current

Appliance Installer

Factory Builder Stores
08.2000 - 06.2021

Pflugerville High School

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