Joe Mauricio
San Antonio
Summary
Dynamic entrepreneur with a proven track record at Executive Mobile Wash LLC, excelling in operations management and customer relations. Skilled in developing marketing strategies and enhancing service efficiency, I foster team collaboration and drive customer satisfaction through personalized service. Adept at financial oversight and quality control, ensuring high standards in service delivery.
Overview
2026
2026
years of professional experience
Work History
Power Washing & Auto Detailing Business Owner
Executive Mobile Wash LLC
06.2020 - Current
- Established operational protocols to enhance service efficiency and customer satisfaction.
- Managed scheduling and logistics for mobile washing services across multiple locations.
- Trained new staff on equipment handling, safety procedures, and customer interaction best practices.
- Developed marketing strategies to increase brand awareness and attract new clients.
- Implemented quality control measures to ensure high standards in service delivery.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sign Fabricator / Electrical Foreman
McDonald Signs LLC
2017 - 2022
- Fabricated custom signs using various materials and techniques to meet client specifications.
- Operated CNC machinery to create precise components for sign production.
- Collaborated with design team to translate concepts into workable sign designs.
- Inspected finished products for quality assurance, ensuring compliance with company standards.
- Increased customer satisfaction by delivering high-quality signs in adherence to strict deadlines.
- Maintained clean, organized workspaces to promote efficient workflow and prevent accidents or damage to materials.
- Provided exceptional customer service by addressing concerns promptly and offering knowledgeable advice on sign options.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
- Evaluated job scope and determined necessary supplies, timelines, and projected expenses.
- Delivered cost-effective solutions by negotiating competitive pricing from vendors for necessary materials and equipment rentals.
Education
High School Diploma -
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Team collaboration and leadership
- Operations management
- Sales planning
- Sales development
- Sales strategics
- Contract management
- Decision-making
- Customer service management
- Scheduling
- Inventory tracking and management
- Customer retention
Timeline
Power Washing & Auto Detailing Business Owner
Executive Mobile Wash LLC
06.2020 - Current
Sign Fabricator / Electrical Foreman
McDonald Signs LLC
2017 - 2022