Joe McCollum
Clarksville,TN
Summary
Accomplished Army Aviator and Operations Manager, with 27 years of total service in the US Army, with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in operations planning and deployment. Managed the systems for the successful operation of over $1,500,000 worth of government equipment. Developed systems and implemented training for approximately 70 aviators. Provided training and team development analysis on a daily basis. Worked with other government agencies on missions and projects throughout the United States and overseas.
Overview
11
11
years of professional experience
Work History
BN AMSO, Apache Pilot
US Army
03.2022 - Current
- Analyzed and reported on key performance metrics to senior management.
- Managed systems for the operation of over $1,500,000,000 worth of equipment
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Devised and implemented processes and procedures to streamline operations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
Company AMSO, Apache Pilot
US Army
07.2019 - 03.2022
- Improved systems with addition of new features and infrastructure.
- Authored best practices documentation for use in new personnel onboarding processes.
- Developed technical requirement documentation for new software products.
- Collaborated with IT department staff to enhance network-based technologies.
- Developed suggestions for technical process improvements to optimize resources.
- Oversaw testing of equipment and components to check for defects.
- Assessed expected technical challenges and developed proactive solutions.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Devised and implemented processes and procedures to streamline operations.
Company AMSO, Apache Pilot
US Army
05.2017 - 07.2019
- Improved systems with addition of new features and infrastructure.
- Authored best practices documentation for use in new personnel onboarding processes.
- Developed technical requirement documentation for new software products.
- Collaborated with IT department staff to enhance network-based technologies.
- Developed suggestions for technical process improvements to optimize resources.
- Oversaw testing of equipment and components to check for defects.
- Assessed expected technical challenges and developed proactive solutions.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Devised and implemented processes and procedures to streamline operations.
Apache Pilot, Supply/Property Book Manager
US Army
10.2013 - 05.2017
- Completed post-flight maintenance reports and worked with crew chief for post-maintenance check flights.
- Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
- Planned and filed daily flight plans for training missions, sorties, and patrol flights.
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
- Managed and maintained accountability for equipment valued at more than $500,000,000.
Education
Associate of Science - Electrical Engineering
Rio Salado College
Tempe, AZBachelor of Science - Electrical Engineering
Arizona State University
Tempe, AZ05-2027
Skills
- Operations Planning
- Training and Development
- Performance monitoring
- Performance reporting
- Project planning and development
- Team Building
- Cross-functional coordination
- Project Management
- Technical leadership
- Technical performance monitoring
- Software testing
Timeline
BN AMSO, Apache Pilot
US Army
03.2022 - Current
Company AMSO, Apache Pilot
US Army
07.2019 - 03.2022
Company AMSO, Apache Pilot
US Army
05.2017 - 07.2019
Apache Pilot, Supply/Property Book Manager
US Army
10.2013 - 05.2017
Associate of Science - Electrical Engineering
Rio Salado College
Bachelor of Science - Electrical Engineering
Arizona State University
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