Joe McCrillis
South Weber,UT
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Utilizes data-driven insights to inform decision-making and drive sales performance. Track record of cultivating strong client relationships and leading teams to achieve ambitious sales targets.
Overview
27
27
years of professional experience
Work History
Director of Sales
Quick Dispense
04.2012 - Current
- Leading a diverse sales team of 10 in exceeding annual goals for both distribution and direct sales business to various channels (Healthcare, C-Store, OCS, QSR, C&U, B&I, Casino, Lodging, National/Regional Accounts, etc.)
- Enhance customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Prepared sales presentations for clients showing success and credibility of products.
- Responsible for hiring, training, and coaching the best account executives.
- Consistently driving results through high volume sales to all size enterprise customers.
- Added multiple additional manufacturers for increased sales opportunities for the team.
- Lead contact for Distributors and National Accounts.
- Accountable for $50 million plus in annual sales.
- Represented core brands such as Nestle, Segafredo, Coffee-mate, Starbucks, Nescafe, Nespresso, Lyons, Peets, Keurig, etc.
- Sales Region: California, Arizona, Utah, Colorado, Nevada, Wyoming, Idaho
Property Services Director (Sales)
William Carey International University
09.2008 - 04.2012
- Oversaw diverse sales team managing real estate sales/rentals of off-campus housing, 150 units (single family homes & duplexes), commercial facility rentals (200,000+ square feet) and conference rentals as a part of responsibilities.
- Ensured financial growth and facility renovations to increase the net value of the campus for current operations and future sale.
- Annual sales responsibilities.
- Successfully hired and developed a top producing sales team of seven.
- 20 direct reports, including two other managers with teams of 5-9 staff.
- Procured and negotiated a $10,000,000 rental agreement with a new client.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Operations Manager
Heritage Church/Theatre
09.2005 - 08.2008
- Directed staff of 12 in Non-Profit community efforts including 200 unpaid volunteers.
- Oversaw multimillion dollar financial campaign and sales program.
- Responsible for developing leaders and generating revenues through community center event rentals.
- Responsible for hiring and training leaders in a growing community and utilizing top notch communication skills.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Director of Youth Ministry
Church on the Rock
04.2000 - 08.2005
- Used communication skills to lead students in a diverse community.
- Build team and developed leaders and volunteers.
- Oversaw financial contributions related to events and international expeditions.
- Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
- Mentored and guided young members in their faith journey, resulting in stronger connections to the church community.
- Assessed individual needs within the congregation by developing strong relationships with each member through one-on-one meetings or small group discussions.
- Recruited trained, and supervised a team of volunteers to support youth ministry initiatives, enhancing program efficiency and reach.
- Organized numerous service projects and mission trips, promoting social responsibility and personal development among participants.
Assistant Finance Manager
Acura of Pasadena (Now Acura of Glendale)
09.1997 - 04.2000
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
- Collaborated with sales team to ensure seamless integration of financing options into the sales process.
- Educated customers on various loan products, ensuring they fully understood their financial commitments.
- Managed a high volume of loan applications, consistently meeting or exceeding monthly targets for deals closed and revenue generated.
- Maintained compliance with all state and federal regulations governing automotive financing practices.
- Improved dealership profitability by effectively managing and closing high-value deals.
- Conducted thorough evaluations of client credit history to determine the best financing options available.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Assisted customers with completing loan applications and other paperwork.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Master of Arts - Strategic Leadership
LIFE PACIFIC UNIVERSITY
San Dimas, CA12.2019
BA - Biblical Studies
LIFE PACIFIC UNIVERSITY
San Dimas, CA12.1999
Skills
- Sales Growth
- Client Relationship Management
- Distributor Management
- Sales Coaching & Training
- Key Account Targeting
- C-Suite Relationships
- Solutions Oriented
- Communicator
- Sales Funnel & Process Management
- Profitability Optimization
- Relationship Building
- National Account Management
Timeline
Director of Sales
Quick Dispense
04.2012 - Current
Property Services Director (Sales)
William Carey International University
09.2008 - 04.2012
Operations Manager
Heritage Church/Theatre
09.2005 - 08.2008
Director of Youth Ministry
Church on the Rock
04.2000 - 08.2005
Assistant Finance Manager
Acura of Pasadena (Now Acura of Glendale)
09.1997 - 04.2000
Master of Arts - Strategic Leadership
LIFE PACIFIC UNIVERSITY
BA - Biblical Studies
LIFE PACIFIC UNIVERSITY
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