Joe Mitri
Yardley,PA
Summary
Dynamic sales professional with a proven track record in consultative sales and customer education, notably at KVK Tech. Excelled in brand representation and teamwork, achieving sales quotas through strategic collaboration and promotional support. Skilled in clerical support, adept at fostering client relationships and driving brand loyalty. Demonstrates a strong ability to exceed targets while maintaining high customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmaceutical Sales Representative
KVK Tech
Newtown, PA
04.2024 - 09.2024
- Working with the weight loss medication Lomaira, by promoting the medication to doctors, clinical Staff, and Hospitals
- Conduct educational zoom sessions with doctors that already use the Lomaira as a medication to their patients
- Traveling to different states to represent the company in medical conventions and present the product
Customer Specialist
CarMax
Langhorne, PA
09.2023 - 04.2024
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Increased customer satisfaction by providing personalized service and addressing individual needs
- Responded to customer inquiries via phone, email and web-based platforms
- Processing and Flipping titles through the DMV
Sales and Lease Consultant
Fred Beans
Doylestown, PA
03.2018 - 08.2023
- Worked effectively in fast-paced environments
- Selling and buying all kind of vehicles
Sales Consultant Representative
Sears Holdings
Bensalem
01.2014 - 03.2018
- Managed customer accounts to secure customer satisfaction and repeat business
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Large Appliances and Electronics Sales
Assistant Store Manager
IHOP
Philadelphia, PA
02.2012 - 06.2016
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices
- Managed purchasing, sales, marketing and customer account operations efficiently
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures
- Reduced operational risks while organizing data to forecast performance trends
Teller
TD Bank
Philadelphia, PA
01.2013 - 02.2014
- Monitored and verified suspicious activity on customer accounts
- Handled various accounting transactions
- Performed account maintenance by closing out accounts and changing customer addresses
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service
- Opening and Closing the Branch
- Assisted with training of new tellers on policies and procedures
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices
Customer Service Cashier
7 Eleven Store
Langhorne, PA
02.2010 - 04.2012
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
Accounting Assistant
Delegation Of The European Union
Beirut, Lebanon
02.2008 - 10.2009
- Developed monthly, quarterly and annual profit and loss statements and balance sheets
- Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready
Education
Graduate of National Association of Pharmaceutical Sales Representative's - Pharmacology/Pharmaceutical Sales Training Program
National Association of Pharmaceutical Sales Rep
02.2024
High School Diploma - Accounting
Pigier Supec
Beirut, Lebanon01.2006
Skills
- Customer Education
- Teamwork and Collaboration
- Sales Quota Achievement
- Consultative Sales
- Sales and Upselling
- Clerical Support
- Promotional support
- Follow-up skills
- Brand representation
Certification
Member of the National Association of Pharmaceutical Sales Representatives, 715692024
Languages
- Arabic, Full Professional
- French, Full Professional
Timeline
Pharmaceutical Sales Representative
KVK Tech
04.2024 - 09.2024
Customer Specialist
CarMax
09.2023 - 04.2024
Sales and Lease Consultant
Fred Beans
03.2018 - 08.2023
Sales Consultant Representative
Sears Holdings
01.2014 - 03.2018
Teller
TD Bank
01.2013 - 02.2014
Assistant Store Manager
IHOP
02.2012 - 06.2016
Customer Service Cashier
7 Eleven Store
02.2010 - 04.2012
Accounting Assistant
Delegation Of The European Union
02.2008 - 10.2009
Member of the National Association of Pharmaceutical Sales Representatives, 715692024
Graduate of National Association of Pharmaceutical Sales Representative's - Pharmacology/Pharmaceutical Sales Training Program
National Association of Pharmaceutical Sales Rep
High School Diploma - Accounting
Pigier Supec
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