Joe Murphy
Salado
Summary
Dynamic Sales and Marketing Manager with a proven track record at Across The Times Home Furnishings, excelling in strategic planning and customer relationship management. Successfully led a team to enhance brand visibility and streamline operations, achieving significant project success while mentoring junior staff to foster a culture of excellence.
Overview
26
26
years of professional experience
Work History
Sales/Senior Marketing Manager
Across The Times Home Furnishings
06.2024 - 04.2025
- Staging and Design promotions for Builders, Realtors and Brokers.
- Developed and executed marketing strategies to enhance brand visibility and customer engagement.
- Mentored junior team members, fostering skills development in Sales/marketing best practices and tools.
- Managed a team of marketing professionals, resulting in increased productivity and project success rates.
- Managed vendor relationships effectively to ensure timely delivery of products/services while maintaining budget constraints.
- Streamlined internal communication processes within the department, improving overall efficiency and project completion times.
- Established and managed overall business plan for Sales department.
- Maintained documentation, in-progress work and completed project milestones.
- Continually maintained and improved company's reputation and positive image in markets served.
- Mentored local personnel on best practices and protocols to maximize productivity.
Executive New Home Sales
Carothers Executive Homes
09.2019 - 05.2024
- Managing models, collaborating with clients on follow ups, preparing sales contracts, setting up design meetings.
- Led strategic planning initiatives to enhance project delivery and client satisfaction.
- Developed comprehensive budgets and forecasts for residential projects, ensuring financial accuracy.
- Streamlined operational workflows, resulting in improved efficiency across multiple projects.
- Analyzed market trends to inform decision-making and drive competitive advantage in home design.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
General Sales Representative
Oak Creek Homes
03.2018 - 08.2019
- Developed and maintained strong customer relationships to drive sales growth.
- Identified client needs and provided tailored product solutions to enhance customer satisfaction.
- Collaborated with team members to improve sales strategies in advertising and marketing to optimize performance.
- Trained new sales representatives on product knowledge and effective selling techniques.
- Structuring the financing for purchases from customers, and closing sale.
REO Asset Sales Specialist
Legacy Housing Ltd.
01.2016 - 02.2018
- Managed inventory and coordinated construction contracts for refurbishing.
- Collaborated marketing and advertising, coordinated placement of homes within the dealership for re-sale, and follow up with titles, structuring financing for clients and closing.
- Developed and maintained strong customer relationships to drive repeat business and customer loyalty.
- Executed sales strategies to achieve quarterly targets, enhancing overall team performance.
- Conducted market research to identify emerging trends, informing product positioning and sales tactics.
General Manager
Clayton Homes, Berkshire Hathaway
01.2010 - 11.2015
- Managed financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth while directing directing operational strategies to enhance productivity and streamline processes across multiple departments.
- Managed profit & loss Report with quarterly nationwide corporate meetings.
- Implemented performance metrics to evaluate team effectiveness and drive continuous improvement initiatives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Collaborated with cross-functional teams to develop and execute business plans aligned with corporate objectives.
- Managed budget allocations, ensuring efficient resource utilization while maintaining profitability targets.
Contract Delivery Driver
RLS Services / Mac Hiak Ford Distribution Ctr
06.2025 - Current
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Operated delivery vehicles while adhering to safety regulations and company policies.
- Maintained accurate records of deliveries, routes, and vehicle maintenance logs.
- Communicated effectively with customers to confirm delivery details and address concerns.
General Sales Manager
JSM Properties
12.2007 - 12.2009
- Directed sales strategy to achieve revenue growth and market expansion.
- Developed sales strategies to enhance performance and customer engagement.
- Analyzed market trends to identify opportunities for new product offerings and services.
- Implemented programs that improved sales techniques and customer relationship management.
General Manager, Administration
Clayton Homes, Berkshire Hathaway
11.1999 - 11.2007
- Led strategic planning initiatives to enhance operational efficiency and streamline administrative processes.
- Oversaw cross-departmental collaboration, ensuring alignment with organizational goals and enhancing communication.
- Implemented performance management systems to monitor staff productivity and drive continuous improvement.
- Developed and executed training programs that improved employee engagement and retention rates.
- Reduced operational costs with effective budget management and resource allocation.
- Improved customer satisfaction with high-quality service standards and timely issue resolution.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
No Degree - Business Administration
Mid America Nazarene College
Olathe, KSNo Degree - Business Administration
Central Texas College
Killeen, TXSkills
- Effective strategic planning
- Effective internal and external communications
- Customer relationship management
- Sales proficiency
- Financial budget management
- Financial oversight
- Effective team leadership
- Effective project management
- Prospective client outreach
- Skilled in data interpretation
- Financial performance management
Timeline
Contract Delivery Driver
RLS Services / Mac Hiak Ford Distribution Ctr
06.2025 - Current
Sales/Senior Marketing Manager
Across The Times Home Furnishings
06.2024 - 04.2025
Executive New Home Sales
Carothers Executive Homes
09.2019 - 05.2024
General Sales Representative
Oak Creek Homes
03.2018 - 08.2019
REO Asset Sales Specialist
Legacy Housing Ltd.
01.2016 - 02.2018
General Manager
Clayton Homes, Berkshire Hathaway
01.2010 - 11.2015
General Sales Manager
JSM Properties
12.2007 - 12.2009
General Manager, Administration
Clayton Homes, Berkshire Hathaway
11.1999 - 11.2007
No Degree - Business Administration
Mid America Nazarene College
No Degree - Business Administration
Central Texas College