Joe Ochoa
Montgomery,IL
Summary
Shipping Manager who is well versed in warehouse operations and logistics. Possesses exceptional organizational skills with attention to detail. Willing to go the extra mile to meet tight deadlines and reach company goals. Have a continuous improvement attitude with strong people skills together make a powerful tool.
Overview
25
25
years of professional experience
Work History
Commercial Truck Driver
J&A Trucking
03.2024 - Current
- Operated commercial vehicles, ensuring compliance with safety regulations and traffic laws.
- Conducted pre-trip inspections to guarantee vehicle safety and operational readiness.
- Managed delivery schedules, optimizing routes for efficiency and timely arrivals.
- Maintained accurate logs of hours driven and freight transported in compliance with regulations.
- Provided exceptional customer service during deliveries, addressing client inquiries professionally.
- Collaborated with dispatch teams to coordinate load assignments and resolve issues effectively.
- Implemented process improvements that enhanced delivery efficiency and reduced downtime.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Shipping Supervisor
Handi-foil Corporation
08.2021 - 06.2023
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours
- Reduced customer charge backs by 96% savings of over $300,000 over 1 year
- Reduced OT by 94% by implementing a no tolerance for falling behind
- Help with implementing 5S
- Assigned shipments to carriers in centralized database, choosing least expensive options to minimize shipping fees
- 4 direct report over 2 shifts
- Supervised shipping team of 50+ employees
- Inspected loading operations to ensure efficiency and safety
- Handled high-volume paperwork and collaborated with customer service department to resolve invoicing and shipping problems
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
- Conducted interviews for potential office clerks and material handlers
Logistics Manager
DOLLAR TREE
03.2020 - 08.2021
- Built continuous improvement culture that attracted and retained high-performing associates while reducing costs
- Conducted research to address shipping errors and packaging mistakes
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels
- Managed 40+ hourly employees in 1.5 million square-foot warehouse
- Responsible for the safe handling and shipping of 150,000 plus cases of product per shift
- Timekeeper (Kronos)
- Mentored associates with production under 100%
- Issued yearly evaluations.
Shipping Supervisor
HANDI, CORPORATION
04.2019 - 03.2020
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours
- Supported outside sales personnel on customer-related efforts and visits to grow sales
- Assigned shipments to carriers in centralized database, choosing least expensive options to minimize shipping fees
- Supervised shipping team of 50+ employees
- Inspected loading operations to ensure efficiency and safety
- Handled high-volume paperwork and collaborated with customer service department to resolve invoicing and shipping problems
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Production Floor Supervisor
GENERAL MILLS
09.2014 - 04.2019
- Supervised production schedules, production quality and on time delivery
- Supervised 80+ personnel
- Addressed all personnel issues promptly and professionally
- Assessed and trained personnel for promotion to cross-functional operations
- Successfully managed production activities so all orders were shipped on time
- Actively suggested operational improvements to enhance quality, improve production times and reduce costs
- Challenged myself on daily basics to improve productivity and safety
- Diligently maintained safety and quality standards
- Interviewed candidates and made staffing decisions.
Warehouse Supervisor
GROUP O
09.2007 - 04.2014
- Supervised material flow, storage and global order fulfillment
- Supervised 28 employees
- Implemented new safety procedures which drove damage cost down 45%
- Held daily safety meetings
- Managed employees' hours including overtime and vacation time
- Trained all new employees on RF scanners and various types of fork trucks
- Prepared daily work reports
- Held employees accountable for their actions
- Performance Evaluations
- Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
Office Manager
Community Tax Group
12.2007 - 11.2010
- Increased company revenue by $50,000 a year
- Prepared taxes
- Customer Service
- Timecard management
Dispatch Manager
HELGA'S TRANSPORT
04.2005 - 11.2006
- Redirected shipments in route in response to customer requests
- Reduced operating budget by 32% and missed ships 43% by implementing new policies and procedures
- Dispatch and prepare daily route sheets
- Customer service; accounts receivable/payable; prepared invoices
Warehouse Manager
NKOK
03.2001 - 04.2005
- Oversee all warehouse operations; shipping and receiving; scheduled trucking company pickups
- Prepared bills of ladings and invoiced all customers
- Drew up letters of credits for our overseas customers
- UPS and FedEx software knowledge
- EDI transmission
- Supervised material flow and distribution
- Trained and mentored staff on best practices for inventory handling and equipment operation.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Education
High school diploma -
Vista High School
Lynwood, CA01-1993
Skills
- Forecasting
- Time management
- 5S
- Sales support
- Sales
- Supervising experience
- Outside sales
- Leadership
- Tax experience
- Production planning
- Production management
- Customer service
- Warehouse management
- EDI
- Materials handling
- Shipping & receiving
- Budgeting
- Manufacturing
- Office manager experience
- Mentoring
- Process improvement
- Accounts payable
- Organizational skills
- Management
- Continuous improvement
- Administrative experience
- Order fulfillment
- Interviewing
- Warehouse supervisor experience
- Logistics
- Dispatching
- Inventory control
- Research
- Accounts receivable
- Warehouse experience
- Kronos
- Supply Chain
- Spanish
- Writing skills
- Forklift
- Communication skills
- Microsoft Excel
- 3PL
- Warehouse management system
- Certifications and Licenses
- Forklift Certification
Timeline
Commercial Truck Driver
J&A Trucking
03.2024 - Current
Shipping Supervisor
Handi-foil Corporation
08.2021 - 06.2023
Logistics Manager
DOLLAR TREE
03.2020 - 08.2021
Shipping Supervisor
HANDI, CORPORATION
04.2019 - 03.2020
Production Floor Supervisor
GENERAL MILLS
09.2014 - 04.2019
Office Manager
Community Tax Group
12.2007 - 11.2010
Warehouse Supervisor
GROUP O
09.2007 - 04.2014
Dispatch Manager
HELGA'S TRANSPORT
04.2005 - 11.2006
Warehouse Manager
NKOK
03.2001 - 04.2005
High school diploma -
Vista High School