Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joe Oglesby

Richmond,VA

Summary

Hardworking Utility Locator with 8 years of experience working with different equipment. Dedicated to timely and accurate work . Adept at sticking to deadlines in harsh working conditions and following directions. I have a total of 36 years in Management, From Restaurant to Retail to Locating.

Overview

8
8
years of professional experience

Work History

Utility Locator

Stake Center
Hampton, VA
10.2023 - Current
  • Located and determined depths of underground facilities and lines using equipment.
  • Searched for underground utilities in various weather conditions and notified supervisor of field issues.
  • Worked with customers to develop solutions for locating difficult-to-find utilities.
  • Communicated with customers to access work areas and explain work.
  • Communicated effectively with clients concerning any changes or updates made during the course of a project.
  • Ensured compliance with federal regulations regarding underground utility marking requirements.

Supervisor

UtiliQuest LLC
Alpharetta, GA
02.2016 - 10.2023
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Reviewed reports from subordinate staff members before submitting them to senior management.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Complied with company policies, objectives and communication goals.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Implemented cost-cutting measures without compromising quality of services offered.
  • Created new strategies for improving customer service standards within the organization.
  • Implemented strategies to take advantage of new opportunities.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Identified needs of customers promptly and efficiently.
  • Provided ongoing training to address staff needs.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Coordinated employee schedules according to shift changes and availability.

Education

GED -

Meadow Brook Hs
Chesterfield, VA
06.1987

Skills

  • Blueprint Reading
  • Manhole Safety
  • Valid VA Driver's License
  • Routing
  • Maintaining Components
  • Educating Customers
  • Diagnosing Issues
  • Safety Practices
  • Writing Reports
  • Configuring Equipment
  • Instructing Customers
  • Safety Awareness

References

References available upon request.

Timeline

Utility Locator

Stake Center
10.2023 - Current

Supervisor

UtiliQuest LLC
02.2016 - 10.2023

GED -

Meadow Brook Hs

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Joe Oglesby