Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joe Owen

Burns

Summary

Dedicated law enforcement professional with extensive experience as a supervisor with Memphis Police Officer and Special Agent at the Tennessee Alcoholic Beverage Commission. Proven expertise in crisis management and evidence collection, successfully leading multi-jurisdictional investigations. Recognized for fostering teamwork and collaboration, while training junior agents to enhance operational effectiveness and public safety.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Special Agent

Tennessee Alcoholic Beverage Commission
02.2021 - Current
  • Coordinated with other agencies during multi-jurisdictional investigations.
  • Trained junior agents in specialized skills, fostering professional growth and increased work quality.
  • Managed sensitive informants with discretion, obtaining vital information while maintaining source confidentiality.
  • Prepared reports, kept investigation records, and maintained all case-related paperwork.
  • Conducted thorough investigations for successful case resolutions and improved public safety.
  • Employed strong interpersonal skills when liaising with various stakeholders including victims'' families or witnesses; successfully built rapport that aided investigations and case resolutions.
  • Interviewed witnesses and suspects.
  • Gathered evidence and served as witness in court proceedings.
  • Actively participated in ongoing training programs, staying up-to-date on industry trends and best practices for superior job performance.

Police Officer/Sergeant/Lieutenant

Memphis Police Department-retired
06.1995 - 12.2020
  • Established and enforced employee performance policies.
  • Audited inventory of safety equipment and weapons for mission security compliance.
  • Maintained accountability and oversight of personnel.
  • Promoted a culture of accountability among officers by setting high standards for conduct and performance evaluation systems that rewarded excellence while identifying areas for improvement.
  • Led shift briefings to inform officers of properties to check and individuals of note in local areas.
  • Increased collaboration between divisions, fostering a more cohesive and efficient department overall.
  • Managed personnel scheduling, ensuring optimal coverage during peak times and effective response to emergency situations.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Frequently patrolled routes and talked with business owners and residents.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Delivered staff training on combat readiness strategies while working to enhance morale and support overall welfare.
  • Engaged with local individuals and community leaders to discuss crime reduction strategies.
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
  • Answered emergency calls for help from citizens and business owners.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Contributed to policy development and implementation within the department that led to more effective policing strategies.
  • Facilitated inter-departmental coordination on complex cases, promoting information sharing and collaborative problem solving.
  • Served as mentor and role model to junior officers.
  • Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
  • Supervised and coordinated daily operations of patrol shifts of up to 30 officers.
  • Developed and maintained positive relationships with community members.
  • Motivated and trained squad members to become proficient with equipment and daily tasks.
  • Monitored development of new technologies and tactics to improve police department activities.
  • Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
  • Effectively rolled out new systems for criminal prosecutorial case logs, crime reports, investigations, suspect records, and operational agendas, resulting in strengthened traceability.
  • Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
  • Coordinated with law enforcement agencies to respond to security incidents and emergencies.
  • Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
  • Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
  • Developed and implemented security policies, procedures and systems to protect personnel, property and data.
  • Managed internal affairs investigations fairly and impartially, upholding departmental integrity at all times.
  • Directed and monitored work of numerous law enforcement professionals with clear focus on maximizing results and maintaining transparent police operations.

Education

Bachelor of Science - Criminal Justice

University of Memphis
Memphis, TN
12-2007

Briarcrest Baptist High School
Memphis, TN
01-1989

Skills

  • Self-defense tactics
  • Advanced driving techniques
  • Firearms training
  • Surveillance technology
  • Sensitive information handling
  • Threat assessment
  • Law enforcement practices
  • Crisis management
  • Undercover operations
  • Witness interrogations and interviews
  • Subpoenas
  • Undercover assignments
  • Criminal law
  • Public safety and security
  • Evidence collection
  • Investigative techniques
  • First aid and CPR
  • Jury testifying
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Detailed report writing
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Professional ethics

Certification

  • Patrol Officer with the Memphis Police Dept. for 15 years and a trained member of the Crisis Intervention Team
  • Detective Sgt. in the M.P.D. Burglary Unit
  • Detective Sgt. in the M.P.D. Pawn Shop Detail
  • Lieutenant at various assignments in the M.P.D.
  • Task Force supervisor at the Raines Bravo Station.
  • F.B.I. LEEDA Trilogy Award.
  • F.B.I. Supervisor Leadership Training
  • F.B.I. Command Leadership Training
  • F.B.I. Executive Leadership Training
  • Raines Station Supervisor of the year-2020

Timeline

Special Agent

Tennessee Alcoholic Beverage Commission
02.2021 - Current

Police Officer/Sergeant/Lieutenant

Memphis Police Department-retired
06.1995 - 12.2020

Bachelor of Science - Criminal Justice

University of Memphis

Briarcrest Baptist High School
Joe Owen