Joe Perez, MHA
San Antonio,Tx
Summary
- Working in a hospital setting in different capacities since 1994 from phlebotomist, EMT, Surgical Technologist, Sterile Processing, Sales Rep, and Administrator.
- Patient Communication/education and follow up for improved outcomes
- Strategic planning and business growth
- Working in hospital settings in different capacities from surgical technologist/SPD
- Medical device sales rep and consultant
- Ability to implement and execute plans for improving outcomes
- Recruiting and managing new hires and training
- Self-Motivated professional with experience in healthcare
- Medical office management for sixty plus clinicians
- Skilled at developing and coordinating operational processes
- Ensuring compliance with regulatory standards, and providing superior customer service
- Adept at building relationships with physicians, staff, internal and external stakeholders to foster a positive work environment and ensure the delivery of quality services
- Graduating Cum Laude with a bachelor's degree in healthcare management
- Master's Healthcare Administration candidate 2023.
Overview
23
23
years of professional experience
Work History
Cardinal Health
Territory Manager
San Antonio, TX
10.2023 - Current
- Increased business in first few months by $800k.
- Focus on growth and development
- Manage territory roughly the majority of Texas
- Manage sales pipeline via CRM platform
- Strategic business planning, customer relations, facility relations
- Healthcare economics, reimbursement, knowledge of competitors products, demonstrating product applications
- Communicate with customers and marketing partners
- Developed sales plans designed to achieve revenue targets and business objectives
- Established relationships with key customers, vendors, and distributors in the area
- Supported sales team members to drive growth and development
- Planned travel schedule for visiting customers within assigned territory on a regular basis
- Conducted market research and reported on competitors
- Analyzed customer feedback surveys to improve customer satisfaction levels
- Stayed current on competitor sales, prices and products
- Consulted with customers to gain feedback and improve deliveries
Surgery Professionals
Practice Administrator
San Antonio, TX
07.2022 - 10.2023
- Increased sales and revenue by introducing new services lines
- Business Development
- Compliance & Regulations
- Staff management
- Contract management
- Team Building, Surgeon Relations, Facility Relations, Vendor Relations
- Biller Accountability, Problem Solving, Credentialing, Budgeting, Policy and Procedure Management, Recruiting and training
- Recruited, hired and trained new medical and facility staff.
- Implemented and improved processes to improve outcomes on generating consistent incoming revenue.
- Performed Medicaid and Medicare validations for clinicians.
- Consulted with clinicians to develop business strategy.
RUS Solutions
Operations Manager
San Antonio, TX
10.2017 - 07.2022
- Increased business by 118%.
- Communicate with and educate patients on the importance of PRP
- Patient follow up for improved outcomes
- Teaching and mentoring new hires
- Implementing and launching a process for better outcomes for patients
- Manage territory, Compliance & Regulations, Sales, Surgical case coverage, provide technical expertise, troubleshooting during procedures, remain current on scientific publications, communicate with surgeons and patients, Lead staff and coordinate education, Billing, Analyze markets, Business development.
Livingston Medical Partners
Account Executive
San Antonio, TX
10.2017 - 05.2019
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Compliance & Regulation
- Physicians and staff relations
- provide solutions to run practice more efficiently,
- Educate and demonstrate products to staff and patients
- Manage territory
- Forecast for supply purposes
- Conducted market research and reported on competitors.
- Gained market share in new sales performance through aggressive team training.
- Built sales forecasts and schedules to reflect desired productivity targets.
Stryker
Stryker Sales Representative
Houston, TX
10.2015 - 10.2017
- National Rookie of the Year Finalist
- Increased sales dramatically in the territory
- Found a loop hole that allowed additional trauma products which gave way to Stryker and therefore increasing recon and trauma
- Cover orthopedic as a consultant for surgical procedures
- Sale all products in the Stryker portfolio
- Cold calling new surgeons
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Mentor and instruct new sales reps
- Stay current on scientific studies and publications, keeping up with required credentials, travel for business, new business development
- Compliance & regulations, training and education
- Organized client visits, presentations, product demonstrations and trade shows
- Conducted market research to identify potential customers and their needs
- Managed inventory levels by ordering sufficient stock for each account
DePuy Johnson & Johnson
Sales Representative
San Antonio, TX
07.2013 - 09.2015
- Inducted in to the Sales Ring of Honor 2013
- Added a new surgeon with a new minimal invasive total hip surgery approach
- Increased sales in the territory by $2 million in the first year
- Cover orthopedic surgical procedures
- Sale all products in the DePuy portfolio, Cold calling new surgeons, establish relationships, surgeons and staff relations
- Educate and demonstrate products
- Mentor new sales reps, stay current on scientific studies and publications, Keeping up with required credentials, Travel for business, new business development
- Compliance & Regulations, Training and education
Smith & Nephew Orthopedics
Sales Representative
San Antonio, TX
01.2007 - 07.2013
- Sale all products in the S/N portfolio
- Educate and demonstrate products, Mentor new sales reps, stay current on scientific studies and publications, Keeping up with required credentials
- Travel for business, new business development
- Compliance & Regulations, Training and education
- Developed and maintained relationships with existing clients to ensure customer satisfaction
- Organized client visits, presentations, product demonstrations and trade shows
- Managed inventory levels by ordering sufficient stock for each account
Zimmer Nagel & Associates
Sales Representative
San Antonio, TX
05.2001 - 12.2006
- Cover orthopedic surgical cases
- Sale all products in the Zimmer portfolio
- Developed and maintained relationships with existing clients to ensure customer satisfaction
- Assisted in developing promotional materials such as flyers, brochures
- Managed inventory levels by ordering sufficient stock for each account
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Stay current on scientific studies and publications, Keeping up with required credentials, Travel for business
- new business development
- Compliance & Regulations, Training and education
Education
MBA - Masters Business Administration Candidate
University of Phoenix
Tempe, AZ01-2025
Master of Science - Healthcare Administartion
University of Phoenix
Phoenix, AZ10-2023
Bachelor of Science - Healthcare Managerment
University of Phoenix
Phoenix, AZ05-2022
Surgical Technology Diploma -
Baptist Institute of Healthcare Education
San Antonio01.1997
Skills
- Channels and Distribution Knowledge
- Contract Negotiation
- Issue Resolution
- Business Development
- Relationship Building
- Improvement Planning
- Opportunities Identification
- Client Consultations
- Goal Setting
- Sales Forecasting
- Pipeline Development
- Brand Promotion
- Staff Evaluation
- Customer Relationship Management
- Business Growth
- Budget Management
- Market Research
- Product Demonstrations
- Staff Training
- Territory Management
- Strategic Business Planning
- Staff Development
- Strategic Planning
- Operations
- Business Management
- Staff Management
Accomplishments
DePuy Ring of Honor inductee 2013 for sales
Stryker National Rookie of the Year Finalist 2015
Graduated Cum Laude with a BS in Healthcare Management
Timeline
Cardinal Health
Territory Manager
10.2023 - Current
Surgery Professionals
Practice Administrator
07.2022 - 10.2023
RUS Solutions
Operations Manager
10.2017 - 07.2022
Livingston Medical Partners
Account Executive
10.2017 - 05.2019
Stryker
Stryker Sales Representative
10.2015 - 10.2017
DePuy Johnson & Johnson
Sales Representative
07.2013 - 09.2015
Smith & Nephew Orthopedics
Sales Representative
01.2007 - 07.2013
Zimmer Nagel & Associates
Sales Representative
05.2001 - 12.2006
MBA - Masters Business Administration Candidate
University of Phoenix
Master of Science - Healthcare Administartion
University of Phoenix
Bachelor of Science - Healthcare Managerment
University of Phoenix
Surgical Technology Diploma -
Baptist Institute of Healthcare Education
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