Joe Pizano
Fort Worth,TX
Summary
Detail-oriented Records Specialist adept at coordinating multiple projects simultaneously with a high degree of accuracy. Highly organized and hardworking with clear focus on maintaining efficient and accurate operations. Prepared to offer 3 years of experience and take on challenging new role with Oncor.
Overview
10
10
years of professional experience
Work History
RECORDS SPECAILIST II
ONCOR ELECTRIC
Fort Worth, TX
02.2022 - Current
- Responsible for evaluating and managing capital work orders towards closure and completion within my assigned district while maintaining records of inventory amongst my assigned districts
- Established strong working relationships with efficient communication with my district Store Room Keepers, Material Specialist and Operation Supervisors/Managers if further investigation is need for pending work orders.
- Served as a member of the PMDS-DS-DPMO Safety Committee within the organization, providing guidance and presentations on all aspects of best safety practices at quarterly scheduling meetings.
CLAIMS VIRTUAL ADJUSTER
LIBERTY MUTUAL INSURANCE
Plano, TX
02.2021 - 11.2021
- Assessing coverage of loss by preparing estimates for dwelling repairs based on information collected from policyholders, contractors, and Liberty Mutual Network Contractors
- Utilizing strong written and oral communication skills to explain coverage determination, assisting policyholders with itemized estimates, and issuing payments when coverage is warranted.
CLAIMS VIRTUAL ADJUSTER
ALLSTATE INSURANCE
Coppell, TX
06.2015 - 10.2020
- Managed a multitude of claims such as Theft, Catastrophe Express Property and Regular Business claims
- Facilitating between vendors and customers to establish a reasonable and equitable settlement while providing exceptional customer service through Virtual Inspections.
Education
AA. ASSOCIATE OF ARTS -
TARRANT COUNTY COLLEGE
Fort Worth, TX08.2017
Skills
- Able to prioritize workloads, accomplish goals, produce positive results in a fast-paced, deadline-driven environment
- Effective documentation and reporting ability to help summarize records
- Proficient in Microsoft Suite; Outlook, Word, and Excel
- Involvement in training sessions with new hires or fellow team members for development opportunities
- Productive research abilities using experience with programs related to Records Specialist group such as WaAM, AEGIS, and ACIS
- Collaborative teamwork experience as a part of the Safety Coin Committee
Timeline
RECORDS SPECAILIST II
ONCOR ELECTRIC
02.2022 - Current
CLAIMS VIRTUAL ADJUSTER
LIBERTY MUTUAL INSURANCE
02.2021 - 11.2021
CLAIMS VIRTUAL ADJUSTER
ALLSTATE INSURANCE
06.2015 - 10.2020
AA. ASSOCIATE OF ARTS -
TARRANT COUNTY COLLEGE