Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Joe Portuondo

Apex,NC

Summary

Results-driven and client-focused Senior Solutions Engineer with over 15 years of experience delivering enterprise-grade pre-sales consulting, cloud architecture, and infrastructure design. Adept at aligning customer business needs with technical solutions across hybrid and multi-cloud environments (AWS, Azure, GCP). Known for mentoring early-career engineers, leading cross-functional teams, and driving complex enterprise deals to closure. Former U.S. Air Force logistics leader with a strong operational mindset, and technical depth.

Overview

28
28
years of professional experience

Work History

Senior Commercial Solutions Engineer

NetApp
Durham, NC
01.2017 - Current
  • Lead technical strategy and customer engagement for enterprise accounts, delivering scalable data management and hybrid cloud solutions that align with business goals.
  • Architect and present multi-cloud storage solutions integrating NetApp with AWS, Microsoft Azure, and Google Cloud Platform, reducing time-to-deployment and increasing customer adoption.
  • Partner with Sales Directors and Account Executives to shape deal strategies, drive customer confidence, and accelerate revenue cycles.
  • Serve as technical advisor and SME in executive briefings, influencing high-stakes purchasing decisions and long-term customer success.
  • Mentor and onboard new engineers through S3 Academy, enhancing team productivity and technical acumen across multiple rotations.
  • Champion a collaborative engineering culture, promoting continuous learning, process improvement, and best practices across global teams.

Lab Infrastructure Engineer / Solutions Evaluation Specialist

NetApp
Durham, NC
02.2015 - 01.2017
  • Designed, implemented, and maintained lab environments replicating customer architectures to support product demos, evaluations, and internal solution validation.
  • Managed end-to-end lifecycle of lab assets including planning, racking, cabling, and configuration of servers, switches, and storage systems.
  • Worked cross-functionally to ensure lab readiness for high-priority solution testing and field enablement.
  • Streamlined ticketing workflows, improved asset management, and led compliance procedures such as disk sanitization and RMA handling.
  • Developed and maintained detailed documentation and standard operating procedures to ensure consistent, repeatable operations.

Resource Control Center Supervisor (Logistics & Supply Chain)

United States Air Force
Okinawa, Japan
08.1997 - 08.2007
  • Directed logistics operations for mission-critical military activities, ensuring timely delivery and accountability of high-value resources and personnel.
  • Coordinated cross-base operations and supply chain planning under tight timelines in high-stakes environments.
  • Recognized for exceptional leadership, discipline, and operational execution during international deployments.

Education

Associate of Applied Science - Logistics, Materials, and Supply Chain Management

Community College of the Air Force
01.2007

Skills

  • AWS
  • Azure
  • GCP
  • NetApp ONTAP
  • SAN/NAS
  • VMware
  • Cisco UCS
  • Brocade
  • ServiceNow
  • Salesforce
  • Pre-sales architecture
  • Customer workshops
  • RFP/RFI support
  • Technical demos
  • PoC setup
  • Executive communication
  • Technical mentorship
  • Cross-functional collaboration
  • Client relationship management

Timeline

Senior Commercial Solutions Engineer

NetApp
01.2017 - Current

Lab Infrastructure Engineer / Solutions Evaluation Specialist

NetApp
02.2015 - 01.2017

Resource Control Center Supervisor (Logistics & Supply Chain)

United States Air Force
08.1997 - 08.2007

Associate of Applied Science - Logistics, Materials, and Supply Chain Management

Community College of the Air Force

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