Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Joe Presas

Worker
San Antonio,TX
Joe Presas

Summary

Multi-talented mechanic with 12 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers. Personable assistan manager with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
years of professional experience

Work History

Hollywood Crawford Garage Door
San Antonio, Texas

Installation Technician
01.2021 - Current

Job overview

  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

oil change express
San Antonio, TX

Manager's Assistant
02.2020 - 09.2020

Job overview

  • Planned and prepared workflow schedules, delegating tasks for 4-member team.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Supported sales management initiatives to optimize business development.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Trained team of 4 to deliver outstanding customer service, boosting customer satisfaction ratings
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Developed and implemented performance improvement programs, resulting in increase in efficiency.
  • Assisted manager in evaluating employee performance and cultivating improvement initiatives.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.

Jp Automotive
San Antonio, TX

Mechanical Technician
01.2014 - 01.2020

Job overview

  • Installed, fit, cleaned and repaired external and internal equipment on tanks, including valves, caps, hoses, pumps and gaskets.
  • Operated pressure pumps, air electrical equipment and mechanical equipment.
  • Inspected and tested machinery, equipment and component parts to identify defects, diagnose malfunctions and facilitate repairs.
  • Set and installed vessels and exchangers.
  • Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
  • Orchestrated tooling changeovers, setups and repairs to minimize downtime and improve productivity.
  • Troubleshot, diagnosed and repaired engineering equipment.
  • Contacted vendors to procure equipment and tools to meet organizational demand.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.

Education

Brackenridge High School
San Antonio, TX

High School Diploma
01.2011

Skills

  • Product and service knowledge
  • Staff training and development
  • CRM
  • Closing and contract negotiations
  • Project management abilities
  • Staff development
  • Customer rapport
  • Time Management
  • Strategic Planning

Timeline

Installation Technician

Hollywood Crawford Garage Door
01.2021 - Current

Manager's Assistant

oil change express
02.2020 - 09.2020

Mechanical Technician

Jp Automotive
01.2014 - 01.2020

Brackenridge High School

High School Diploma
Joe PresasWorker