Joe Ramirez
Piñon Hills,CA
Summary
Distinguished in the logistics and fueling sector, I leveraged my fuel handling expertise and strong communication skills at Menzies Aviation to exceed performance metrics and maintain a perfect safety record. My proactive approach and dedication to customer service have consistently enhanced client satisfaction and operational efficiency.
Reliable professional with experience in providing superior customer service and maintenance. Proficient in diagnosing and rectifying mechanical issues, performing preventative maintenance and repairs and adhering to safety protocols.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
26
26
years of professional experience
Work History
GSE Fueler
Menzies Aviation
11.2023 - Current
- Complied with all federal, state, municipal and airport authority requirements to maintain safe working conditions.
- Operated fuel tank trucks, hydrant carts and stationary carts to fuel aircraft.
- Inspected fueling equipment and reported malfunctions and inconsistencies for proper maintenance.
- Achieved zero accidents or injuries through adherence to strict safety standards during all aspects of the refueling process.
- Exceeded company performance metrics by consistently meeting or exceeding daily fueling targets.
Recycling Truck Driver
CR&R Waste and Recycling Services
08.2021 - 09.2022
- Conducted regular truck maintenance checks, ensuring reliable performance and minimizing downtime.
- Adhered to local regulations regarding weight limits and disposal procedures, maintaining compliance at all times.
- Improved customer satisfaction through timely pickups and professional interactions with clients.
- Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.
- Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
- Increased productivity by completing assigned routes within specified timeframes despite weather or road conditions challenges.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Supported company reputation with professional conduct and appearance while representing the organization in public spaces during collections.
- Strengthened client relationships with courteous interactions and addressing concerns promptly during residential pickups.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
Commercial Truck Driver/Dispatcher Office Assistant
Hartwick & Hand Inc
01.1999 - 11.2018
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Demonstrated commitment to safety regulations by consistently updating knowledge on changes in legislation, policies, or guidelines affecting trucking operations.
- Maintained a perfect safety record with thorough pre-trip inspections and adherence to traffic laws.
- Interacted with customers and offered exemplary service, escalating issues to manager.
- Provided training to new drivers on company policies, safety procedures, and best practices within the industry.
- Established strong relationships with clients by delivering exceptional service consistently throughout each interaction.
- Communicated with other truck drivers and operators to coordinate materials handling and deliveries.
- Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
- Navigated diverse road conditions safely, adjusting driving techniques accordingly for optimal performance in varied environments.
- Increased on-time deliveries by implementing efficient route planning and time management strategies.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed routine maintenance on truck to keep in working order.
- Enhanced customer satisfaction levels through professional communication and timely delivery of goods.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
High School Diploma -
Allan Daily High School
Glendale, CA05-1991
Skills
- Fuel handling expertise
- Strong communication skills
- Reliability and punctuality
- Clean driving record
- Adaptable to weather conditions
- Physical stamina and strength
- Regulatory compliance awareness
- Fuel system maintenance
- Fuel loading and balancing
- Customer service
- Friendly and outgoing
- Customer service and assistance
- Professional appearance
- Fuel safety
Driver safety award 2018
Received in 2018 Driver of the month award from the California Trucking Association
Languages
Spanish
Native or Bilingual
Timeline
GSE Fueler
Menzies Aviation
11.2023 - Current
Recycling Truck Driver
CR&R Waste and Recycling Services
08.2021 - 09.2022
Commercial Truck Driver/Dispatcher Office Assistant
Hartwick & Hand Inc
01.1999 - 11.2018
High School Diploma -
Allan Daily High School