Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Joe Ramos

964 Governor St

Summary

Dynamic Quality Assurance Executive with the United States Marine Corps, adept at enhancing customer satisfaction through effective quality management systems. Proven track record in developing efficient QA processes and leading teams to drive continuous improvement. Skilled in risk analysis and relationship building, ensuring high performance and reduced defect rates.

Quality assurance professional prepared for this role, bringing practical expertise in identifying and resolving issues to uphold standards. Skilled in developing and executing test plans, conducting audits, and implementing process improvements. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability and delivering consistent, high-quality outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Quality Assurance Executive

United States Marine Corps
04.2015 - Current
  • Established effective communication channels between departments involved in the product lifecycle, creating a seamless flow of information regarding quality issues or concerns.
  • Achieved quality assurance objectives by contributing information and analysis to strategic plans and reviews and preparing and completing action plans.
  • Maintained up-to-date knowledge of industry trends and best practices in order to drive innovation within the QA department.
  • Developed comprehensive QA processes for increased efficiency and reduced defect rates.
  • Managed a team of QA analysts, providing guidance and mentorship to ensure high performance levels
  • Led cross-functional teams to identify root causes of issues, driving continuous improvement efforts.

Education

Bachelor of Arts - Business Management

American Military University
Online
01-2027

Skills

  • Quality management system
  • Customer satisfaction
  • Documentation revie
  • Auditing techniques
  • Test planning
  • Defect tracking
  • Risk analysis and mitigation
  • Relationship building
  • Employee supervision
  • Operations management
  • Data collection
  • Data analysis

Certification

  • Certified Avionics Technician, Marine Light Attack Helicopter Squadron 369, April 2015- Present Day
  • Certified Utility Helicopter (UH-1Y) Crew Chief, HMLA-369, April 2015- Present Day

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Quality Assurance Executive

United States Marine Corps
04.2015 - Current

Bachelor of Arts - Business Management

American Military University