Joe Rogers
Portland,OR
Summary
Professional home inspection consultant with understanding of property assessments and history of delivering reliable and accurate reports. Takes collaborative approach and ability to adapt to evolving needs, ensuring high-quality inspections. Commitment to excellent customer service and communication. Dedicated team member with proven background in delivering strategic insights and effective solutions to clients. Demonstrated expertise in problem-solving and exceptional customer care. Adept at strategic planning, data analysis, and process improvement. Known for fostering team collaboration and adapting to evolving project needs. Brings expertise in client relations, problem-solving, and driving measurable results.
Overview
10
10
years of professional experience
Work History
Home Inspection Consultant
Overland Solutions LLC
Westcoast Region
08.2024 - Current
- Conduct thorough home inspections to assess structural integrity and safety compliance.
- Maintain high ethical standards by providing unbiased assessments of homes' conditions.
- Evaluate electrical, plumbing, and HVAC systems for functionality and code adherence.
- Document inspection findings with detailed reports and photographs for client review.
Associate
Amazon
Kirkland, WA
01.2022 - 06.2024
- Packaged and prepared customer orders in a timely manner as well as train new hires the appropriate methods for role.
- Completed reports detailing daily operational activity and observed inefficiencies.
- Directed associates workflow to optimize productivity.
- Participated in associate driven safety committee, identify safety concerns and implement solutions. Comply with OSHA and food safety regulations.
Associate Agent/Producer
Farmers Insurance, John Syrcle Agency
Kirkland, WA
01.2016 - 07.2020
- Contacted potential clients and underwrote/bound approximately 50% of all new business.
- Provided personal service to clients and the existing book of business while following ethical codes that protect the confidentiality of information.
- Consistently ranked top in district for Personal Lines production of Home & Auto while maintaining 99% accuracy above district standards for home feature accuracy on 360 evaluation reports.
- Provided annual reviews of clients' policies to uncover needed Riders/Endorsements regarding newly acquired risks/exposures and explain changes in contract provisions.
Server
Red Robin
Bothell, WA
04.2016 - 06.2019
- Managed order accuracy and timely delivery to optimize dining experience, as well as collected payments and completed a positive overall atmosphere.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Education
Bellevue Community College
Bellevue, WASkills
- Structural/Roofing/Interior/Exterior inspection
- Strong work ethic/Professionalism
- Exceptional Customer Service/ Engagement/ Cash handling
- Integrity and honesty
Timeline
Home Inspection Consultant
Overland Solutions LLC
08.2024 - Current
Associate
Amazon
01.2022 - 06.2024
Server
Red Robin
04.2016 - 06.2019
Associate Agent/Producer
Farmers Insurance, John Syrcle Agency
01.2016 - 07.2020
Bellevue Community College