Hi, I’m
Joe Romo
San Antonio,TX
Summary
With over 15 years of landscaping and 9 years as a handyman, I've honed my skills in both customer service and technical tasks, such as plumbing and electrical work. At Tree Top Masters, I enhanced curb appeal and client satisfaction through innovative solutions and effective communication. My bilingual ability and OSHA certifications complement hands-on expertise, making me a versatile and reliable professional.
Overview
16
years of professional experience
Work History
Self Employed, DBASan Antonio, TX
Handyman
03.2015 - Current
Job overview
- Provided exceptional customer service with an overall satisfaction rate of 95% by actively listening to client concerns and effectively communicating solutions to their problems.
- Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
- Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
- Demonstrated versatility by successfully tackling wide ranges of tasks, from plumbing and electrical work to carpentry, painting, drywall and general home repairs, showcasing adaptability and expertise within the field.
- Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Enhanced property value for clients through professional landscaping, gardening, and outdoor maintenance tasks.
Tree Top Masters, LLCCastroville, TX
Arborist
06.2008 - Current
Job overview
- Operated bucket truck with 60 ft lift. Used ladders, ropes, harnesses and other protective equipment to climb trees and identify arboricultural pathology concerns.
- Demonstrated knowledge of tree health science by delivering fact-based solutions to specific arboricultural concerns.
- Operated Industrial Forestry Mulching Equipment, removed and disposed of undesired and dead limbs.
- Supported landscaping operations in various locations using design and functionality as paramount principles.
- Enhanced curb appeal by performing routine landscape maintenance tasks such as mowing, edging, and pruning.
- Managed inventory of tools and supplies effectively to ensure optimal productivity on job sites without unnecessary delays or expenses.
- Increased customer satisfaction with consistent communication throughout project life cycles from planning to final walk throughs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Operated skid steers, tractors, forklifts and experience with trucks and trailers.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated landscaping equipment with focus on safety and machine longevity.
Elf Acres, LLCSan Antonio, TX
Grounds Crew Manager
11.2020 - 12.2023
Job overview
- Supervised seasonal projects to maintain visually appealing commercial light displays throughout the holiday season.
- Achieved timely project completion through strong organization, proactive planning and promoting teamwork in a positive environment.
- Performed equipment maintenance, reducing downtime due to malfunctions or repairs.
- Enhanced landscape appearance by implementing effective grounds maintenance strategies and techniques.
- Enhanced electrical system safety through proper installation and maintenance of wiring, light displays and fixtures.
Steel Frame Solution LLCKerrville, TX
Steel Framer
05.2017 - 09.2020
Job overview
- Collaborated with team members to ensure timely completion of projects, while maintaining open communication and problem-solving.
- Proactively identified potential issues during construction phases, working closely with engineers or architects to develop solutions that maintained structural integrity without compromising design intent.
- Enhanced safety on job sites by diligently following OSHA regulations and company guidelines during all tasks.
- Operated various aerial lifts including telescopic boom and SkyTrak lifts.
- Skillfully utilized safety harnesses, hand tools, and other equipment required to install large-scale structural elements safely and efficiently on various construction sites.
- Improved project efficiency by accurately measuring, cutting, and assembling steel framing components.
- Contributed ideas for process improvements when possible, helping streamline operations and reduce labor costs while maintaining quality standards
Education
Medina Valley High SchoolCastroville, TX
High School Diploma
2011
Skills
- 15 years Landscaping Experience
- 9 years Handyman Experience
- Plumbing & Electrical Experience
- Bilingual (English & Spanish)
- OSHA 10 & 30 Certified
- Fall Protection Certified
- Heavy Machinery and Equipment Experience
- Truck & Trailer Driving Experience
- Power Tool Operation
- Analytical & Critical Thinking
- Customer Service, Problem Solving & Dispute Resolution Skills
Interests
The Great Outdoors
REFERENCES
- Jose Romo Jr, Owner
Professional Reference
Tree Top Masters, LLC
(210) 324-1448
- Aimee Brown, Owner
Professional Reference
Elf Acres, LLC
(210) 730-8900
- Eric Ebel
Personal Reference
(830) 777-6985
Timeline
Grounds Crew Manager
Elf Acres, LLC
11.2020 - 12.2023
Steel Framer
Steel Frame Solution LLC
05.2017 - 09.2020
Handyman
Self Employed, DBA
03.2015 - Current
Arborist
Tree Top Masters, LLC
06.2008 - Current
Medina Valley High School
High School Diploma
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