Joe Rudolf
Harrisburg,SD
Summary
Results-driven Store Leader bringing proven record of success in exceeding sales, service and team performance objectives. Develops and motivates team members with strong leadership and planning abilities honed in fast-paced Kwik Trip environments. Focused on continuous associate and business improvements.
Overview
13
13
years of professional experience
Work History
Store Leader
Kwik Trip
Harrisburg, SD
03.2023 - Current
- Maintained store operations by following policies and procedures; completed reports.
- Hired, trained, and evaluated personnel; addressed employee concerns and grievances.
- Analyzed sales figures and implemented strategies to increase revenue.
Store Leader
Kwik Trip
Stewartville, MN
07.2021 - 03.2023
- Resolved customer service issues to ensure customer satisfaction.
- Monitored inventory levels, placed orders for new stock as needed.
- Maximized profits by controlling costs and managing budgets effectively.
Assistant Store Leader
Kwik Trip
Eyota, MN
10.2019 - 07.2021
- Provided guidance and leadership to store team members.
- Assisted in the development of strategies for increasing customer satisfaction and sales performance.
- Developed and implemented plans for daily operations, including inventory management, staffing and scheduling.
Assistant Manager
Walmart
Winona, MN
05.2018 - 10.2019
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Delegated daily tasks to team members to optimize team productivity
- Collaborated with store manager to develop successful strategies for achieving sales and profit goals
- Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed
- Proactively engaged shoppers, providing assistance and information on merchandise and product features
Assistant Manager
Walmart
Onalaska, WI
08.2016 - 05.2018
- Enforced company policies and procedures to strengthen operational standards across departments
- Supported sales management to optimize business development
- Coached and mentored employees by delivering training, guidance and performance monitoring
- Reviewed performance reports and used data to develop continuous improvement initiatives
- Consistently met financial targets with close monitoring of expenses, labor hours and supply use
Overnight Support Manager
Walmart
Prairie Du Chien, WI
01.2016 - 08.2016
- Carefully followed assistant manager’s written and verbal instructions in regards to each day’s duties and assignments
- Coached and trained new employees, offering positive feedback and helpful advice when completing tasks
- Staged merchandise and stocked sales floor to stimulate impulse sales
Assistant Manager
Sam's Club
Waterloo, IA
11.2015 - 01.2016
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
- Evaluated employee performance and developed improvement plans
- Maintained high level of morale and team-work on production floor through frequent communication with 23 employees
Assistant Manager
Walamrt
Cedar Rapids, IA
09.2014 - 11.2015
- Delegated daily tasks to team members to optimize team productivity
- Communicated and coordinated with multiple departments to achieve top results
- Implemented merchandising plans to drive profitability
Assistant Manager
Walmart
Hannibal, MO
06.2012 - 09.2014
- Organized schedules, workflows and shift coverage to meet expected business demands
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
Overnight Support Manager
Walmart
Union, MO
01.2011 - 05.2012
- Cordially interacted with customers and displayed professional appearance as representative of company
- Coached and trained new employees, offering positive feedback and helpful advice when completing tasks
- Identified methods to help reduce shrink and integrated strategies into regular store procedures
Education
Bachelor of Arts - Business Management
American Public University System
Charles Town, WV2013
Skills
- Issue and conflict resolution
- Adaptive team player
- Dependable and reliable
- Customer relations
Accomplishments
- Food safety certified
- Highest associate engagement increase year over year in market
- Received clubs community involved $5,000 grant
- #1 in market for customer member satisfaction survey
Timeline
Store Leader
Kwik Trip
03.2023 - Current
Store Leader
Kwik Trip
07.2021 - 03.2023
Assistant Store Leader
Kwik Trip
10.2019 - 07.2021
Assistant Manager
Walmart
05.2018 - 10.2019
Assistant Manager
Walmart
08.2016 - 05.2018
Overnight Support Manager
Walmart
01.2016 - 08.2016
Assistant Manager
Sam's Club
11.2015 - 01.2016
Assistant Manager
Walamrt
09.2014 - 11.2015
Assistant Manager
Walmart
06.2012 - 09.2014
Overnight Support Manager
Walmart
01.2011 - 05.2012
Bachelor of Arts - Business Management
American Public University System