Summary
Overview
Work History
Education
Skills
Timeline
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Joe Rufo

Cedar Grove,NJ

Summary

Detail oriented business professional with a track record of enhancing client satisfaction through expert organization and planning. Excelled in team-based collaboration, significantly improving project delivery and efficiency & able to perform in a fast pace environment. Positive, up-beat attitude towards completing tasks. Skilled in office administration while bringing a blend of hard and soft skills to drive success.

Overview

6
6
years of professional experience

Work History

Resource Coordinator II

ADP
Florham Park, NJ
01.2023 - Current
  • Conducted training and guidance to team members on resource management tools, updates, best practices, and weekly agenda items.
  • Provided training, mentorship, and guidance to new hires.
  • Working with cross-functional teams to achieve setting up accounts for new and existing clients.
  • Review clients' business' payroll reports daily to ensure employees get paid accurately and on time.

Resource Coordinator

ADP
Florham Park, NJ
08.2021 - 12.2022
  • Gathering and organizing client files and documents to build ADP payroll accounts for new and existing clients; use ADP software platforms to build and monitor accounts.
  • Work and build relationships with sales representatives daily to ensure client satisfaction.
  • Help clients daily via phone or email to solve problems or enhance their experience with ADP. Provide guidance with regarding client paying their employees, taxes & invoices from ADP.
  • Develop strategies for training and development of current resources.

Office Assistant

Lgr Law
Verona, NJ
06.2018 - 08.2020
  • Responsibilities included reviewing, outlining, and organizing discovery; drafting and editing legal documents.
  • Maintained and updated filing, inventory, and database systems, manually or via computer.
  • Answering phones; contacting clients, courts, and other attorneys.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.

Education

Bachelor of Science - Business Economics

Suffolk University
Boston, MA
05-2021

Skills

  • Organization
  • Planning
  • Team-Based Collaboration
  • Proofreading
  • Spreadsheet Management
  • Office Administration
  • Works well under pressure
  • Efficient in Outlook and Excel

Timeline

Resource Coordinator II

ADP
01.2023 - Current

Resource Coordinator

ADP
08.2021 - 12.2022

Office Assistant

Lgr Law
06.2018 - 08.2020

Bachelor of Science - Business Economics

Suffolk University

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