JOE SANCHEZ

Responsible for all front of the house operations during my 10-12 hour shifts six days a week, paying particular attention to staff and guest alike in all areas of the casino and supervised up to fifty casino employees during my shift, including supervising hotel operations and employees.

I was also responsible for supervising the Drop process which entailed gathering slot machine money/cash cans and replacing them with empty coin drop cans three times a week or as necessary. Supervised all security employees, cashiers, slot techs, housekeeping, bartenders, waiters, waitresses, blackjack dealers, poker dealers and supervised all table games, and handled all customer complaints/grievances as necessary.

I was the first key manager to stop a group of slot machine thieves at Womacks Casino in Cripple Creek that had already taken hundreds of dollars in coin from other casinos that resulted in the arrest of four people.