Joe S. Garcia Baretty
Homestead
Summary
Friendly and dependable professional with experience in customer service and administrative support. Skilled in communication, organization, and multitasking, with a proven ability to contribute to team success in fast-paced environments. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Garcia Orthodontics
Miami
07.2020 - 02.2024
- Greeted and checked in patients, scheduled appointments, and managed phone inquiries.
- Maintained patient records and ensured HIPAA compliance.
- Assisted with billing, insurance claims, and daily office operations.
- Provided outstanding customer service in a healthcare setting.
Sales Associate
Polo Ralph Lauren
Miami
06.2017 - 06.2020
- Delivered excellent customer service and built rapport with clientele.
- Assisted with merchandising, inventory, and maintaining store presentation.
- Handled cash register operations and processed sales transactions.
- Met and exceeded sales goals through product knowledge and client engagement.
Education
High School Diploma -
Chambers Highschool
Homestead06-2020
Skills
- Customer Service
- Appointment Scheduling
- Microsoft Office Suite
- Point of Sale (POS) Systems
- Oral and Written Communication
- Bilingual (English & Spanish)
- Appointment scheduling
- Patient record management
- HIPAA compliance
- Customer service
- Cash handling
- Office administration
- Effective communication
- Team collaboration
- Problem solving
- Meeting scheduling
- Oral and writing communication
- Initiative-taking
- Issue handling
- Mail coordination
- Hospitality services
- Listening skills
- Office organization
- Decision-making
- Scheduling
- Email and telephone decorum
- Client communication
- Conflict management
- Multitasking and organization
- Clerical support
- Telephone etiquette
- Record keeping
- Sensitive information handling
- Call routing
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk Receptionist
Garcia Orthodontics
07.2020 - 02.2024
Sales Associate
Polo Ralph Lauren
06.2017 - 06.2020
High School Diploma -
Chambers Highschool
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