Joe Singleton
Charleston,SC
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Sales Associate
Sam Club
Columbia, SC
03.2022 - Current
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Attended weekly team meetings to review performance goals and objectives.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Sales Associate
Lowes Home Improvment
Bluffton, SC
04.2022 - 01.2023
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Developed promotional strategies to increase sales volume.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Organized stockroom shelves according to size, color or style.
Truck Driver
Dart Transit Company
Eagan, WI
01.2016 - 02.2022
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Communicated with dispatchers regarding pickup and delivery times.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Verified load against shipping papers to ensure accuracy of shipment.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Managed personal driving time according to Hours of Service regulations.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Driver, Warehouse Orders
Cypress Trucking
Jacksonville, FL
01.2013 - 12.2015
- Operated pallet jacks to move inventory within the warehouse.
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.
- Inspected vehicles for mechanical items and safety issues prior to departing on routes.
- Maintained accurate records of deliveries including delivery times, dates and addresses.
- Processed daily inventory receipts and quantities of supplies.
- Handled merchandise in accordance with product handling standards.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Presented order bills and collected payments for deliveries.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
Driver, Warehouse Orders
J.B. Hunt
Atlanta, GA
01.2009 - 01.2013
- Operated pallet jacks to move inventory within the warehouse.
- Ensured cargo was secured properly in accordance with company policy and DOT regulations.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Reviewed work orders to perform freight movement and deliveries.
Order Filler
Home Depot
Bluffton, SC
01.1999 - 12.2008
- Verified accuracy of order picking by comparing items picked to customer invoices.
- Maintained inventory records of products received and shipped in the warehouse.
- Resolved issues related to incorrect deliveries promptly and efficiently.
- Regularly checked expiration dates on products in stock to ensure freshness.
- Ensured that all shipping documents were accurate and complete before sending out packages.
Education
Associate of Business Administration - Business Administration And Management
Ashford University
San Diego, CA06-2025
Skills
- Product Sales
- Customer Needs Assessment
- Inventory Control
- Guest Relations
- Merchandise Display
- Verbal/written communication
- Listening Skills
- Complex Problem-Solving
- Stocking and Receiving
- Merchandising understanding
- Relationship Building
- Business Development
- Sales Development
- Order Processing
Affiliations
- I am softball player in my spare time. A minister on Sunday, a movie watcher, training and bicycles ,
Languages
English
Limited
Timeline
Sales Associate
Lowes Home Improvment
04.2022 - 01.2023
Sales Associate
Sam Club
03.2022 - Current
Truck Driver
Dart Transit Company
01.2016 - 02.2022
Driver, Warehouse Orders
Cypress Trucking
01.2013 - 12.2015
Driver, Warehouse Orders
J.B. Hunt
01.2009 - 01.2013
Order Filler
Home Depot
01.1999 - 12.2008
Associate of Business Administration - Business Administration And Management
Ashford University
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