Joe Spafford
Coeur d'Alene,ID
Summary
This version reframe experience to showcase a blend of landscaping and customer service skills, demonstrating adaptability and reliability in delivering quality results.
Overview
17
17
years of professional experience
Work History
Landscape Worker
Besser landscaping LLC
Post Falls, Idaho
12.2024 - Current
- Installed plants, trees, and shrubs according to design specifications.
- Maintained garden beds through weeding, mulching, and fertilizing to promote healthy plant growth.
- Operated power tools and machinery for landscape installation and maintenance.
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
- Collaborated with team members to execute landscaping projects efficiently.
- Provided customer service by addressing client inquiries on-site to enhance client satisfaction.
- Organized and cleaned tools and equipment to ensure readiness for landscaping projects.
Customer Service Cashier
A1 smoke Shop
Stateline, Idaho
03.2022 - 07.2023
- Delivered exceptional customer service, resulting in improved client satisfaction.
- Handled cash and operated 10-key POS system efficiently.
- Provided tailored information on cigar flavors to meet individual consumer preferences.
- Stocked items on the floor, including tobacco products, cigars, and food and beverage areas.
Sales and Service Representative
In Control Hobbies
Post Falls, Idaho
03.2020 - 07.2021
- Assisted customers with product selection and provided expert knowledge on hobby supplies.
- Processed sales transactions accurately using point-of-sale systems and cash handling procedures.
- Resolved customer inquiries and complaints to improve satisfaction and foster loyalty.
- Resolved customer issues promptly and professionally.
- Conducted product demonstrations to inform customers about new items and features, enhancing their purchasing decisions.
- Managed inventory by organizing stock and ensuring product availability, supporting sales initiatives.
- Monitored industry trends to recommend product offerings that align with customer interests.
Scott Shawvers auto and RV repair
Post Falls, Idaho
09.2019 - 03.2020
Northwest Paint and Body
Post Falls, Idaho
03.2019 - 09.2019
Washington auto collision repair
Veradale, Washington
10.2016 - 12.2018
food prep
Papa Murphy's
Hayden, Idaho
03.2016 - 10.2016
Laborer
Brown construction
Gillette, Wyoming
04.2014 - 10.2014
- Cut; install siding as well as removal, Removal of roofing and re-installation of roofing. Do any designated duties assigned by supervisor.
Reward agent
Centerpartners
Coeur d Alene, Idaho
10.2012 - 03.2014
- Managed customer inquiries and provided effective solutions for service issues.
- Resolved escalated customer complaints to maintain service quality standards.
- Collaborated with team members to enhance customer experience and satisfaction.
LUBE SPECIALIST
OIL CAN HENRY'S
Coeur d Alene, Idaho
01.2012 - 10.2012
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Managed closing duties, including restocking items and reconciliation of the cash drawer.
Stocker/scrapper
KHS&S
Sacramento, California
09.2011 - 12.2011
- Kept jobsite clear of debris, Located and retrieved materials for framers. I was part of a 10 man Laborer team that required excellent communications skills.
Cashier
Sandcreek Conoco
Ponderay, Idaho
07.2009 - 08.2011
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Managed closing duties, including restocking items and reconciliation of the cash drawer.
Education
Collision repair and refinishing -
North Idaho College
Coeur d'Alene, IdahoGeneral/construction -
Sandpoint senior high school
Sandpoint, IdahoSkills
- Landscape installation
- Equipment operation
- Plant care
- Tool maintenance
- Customer service management
- Inventory management
- Product knowledge
- Sales processing
- Complaint resolution
- Problem solving
- Effective communication
- Attention to detail
- Teamwork
- Time management
- Irrigation management
- Tree planting
- Garden bed edging
- Hardscape installation
- Lawn aeration
- Irrigation systems
- Snow removal
- Seasonal maintenance
- Sod laying
- Leaf blowing
- Retaining wall construction
- Pruning techniques
- Tree pruning
- Water feature installation
- Water feature construction
- Outdoor lighting
Timeline
Landscape Worker
Besser landscaping LLC
12.2024 - Current
Customer Service Cashier
A1 smoke Shop
03.2022 - 07.2023
Sales and Service Representative
In Control Hobbies
03.2020 - 07.2021
Scott Shawvers auto and RV repair
09.2019 - 03.2020
Northwest Paint and Body
03.2019 - 09.2019
Washington auto collision repair
10.2016 - 12.2018
food prep
Papa Murphy's
03.2016 - 10.2016
Laborer
Brown construction
04.2014 - 10.2014
Reward agent
Centerpartners
10.2012 - 03.2014
LUBE SPECIALIST
OIL CAN HENRY'S
01.2012 - 10.2012
Stocker/scrapper
KHS&S
09.2011 - 12.2011
Cashier
Sandcreek Conoco
07.2009 - 08.2011
Collision repair and refinishing -
North Idaho College
General/construction -
Sandpoint senior high school