Joe Stubbs
Cleveland,OH
Summary
Customer-focused professional with strong skills in service delivery and team training. Experienced in fast-paced environments, ensuring quality standards and effective communication. Proven expertise in food preparation and customer engagement, contributing to team success in high-volume operations. Committed to enhancing customer satisfaction and operational efficiency through reliable support and a collaborative approach.
Overview
11
11
years of professional experience
Work History
Chipotle Crew Member
Chipotle
Columbus, Ohio
06.2025 - 02.2026
- Served customers promptly and with a positive attitude, enhancing overall dining experience.
- Engaged with customers during order taking to foster a welcoming environment and promote brand loyalty.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared fresh ingredients to ensure quality and efficiency in food assembly.
- Followed food safety guidelines to maintain quality standards in food handling.
- Operated kitchen equipment safely and effectively during meal preparation.
- Assisted in training new team members on operational procedures.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Pharmacy Technician
Walgreens
Cleveland, OH
04.2018 - 06.2024
- Accurately dispensed medications to customers and healthcare providers.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Educated patients on proper medication usage and potential side effects.
- Managed inventory and ordered supplies to support efficient pharmacy operations.
- Resolved customer inquiries and concerns to enhance service quality and patient satisfaction.
- Collaborated with healthcare teams to ensure patient safety and care continuity.
- Organized and maintained cleanliness of workspace and equipment to uphold safety standards.
Sales Associate
Bank of America
Cleveland, Ohio
02.2015 - 05.2018
- Promoted bank products to meet customer needs and preferences.
- Assisted customers with account inquiries and banking services.
- Processed transactions accurately using banking software systems.
- Educated clients on financial products and services available.
- Resolved customer complaints effectively and efficiently.
- Collaborated with team members to enhance customer service delivery.
- Maintained detailed records of customer interactions and transactions.
- Trained new associates on operational procedures and service standards.
Education
High School Diploma -
JOHN F KENNEDY
Cleveland, OH01-2007
Skills
- Food preparation
- Kitchen operations
- Food safety
- Customer relationship management
- Inventory management
- Customer relationship management
- Customer relationship management
Affiliations
- VOLUNTEER
Timeline
Chipotle Crew Member
Chipotle
06.2025 - 02.2026
Pharmacy Technician
Walgreens
04.2018 - 06.2024
Sales Associate
Bank of America
02.2015 - 05.2018
High School Diploma -
JOHN F KENNEDY