Lorna Jones
Brookville,IN
Summary
Accomplished Flight Attendant offering over 19 years in the regional airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Demonstrated ability to communicate effectively and resolve conflicts efficiently.
Overview
21
21
years of professional experience
1
1
Certification
Work History
OWNER
Pillow Talk by Lorna
09.2014 - Current
- Managed the daily operations related to customer service, inventory management, and marketing and sales.
FLIGHT ATTENDANT
PSA Airlines
10.2014 - 10.2022
- Demonstrated excellent customer service skills by providing exceptional in-flight service and addressing individual needs.
- Assisted passengers with special needs or medical conditions, ensuring their comfort during flights.
- Contributed to the achievement of company performance goals through consistent adherence to operational standards and protocols.
FLIGHT ATTENDANT
Comair Airlines
04.2004 - 07.2014
- Demonstrated excellent customer service skills by providing exceptional in-flight service and addressing individual needs.
- Assisted passengers with special needs or medical conditions, ensuring their comfort during flights.
- Contributed to the achievement of company performance goals through consistent adherence to operational standards and protocols.
Education
BROOKVILLE HIGH SCHOOL
BROKERS LICENSE LOAN OFFICER - undefined
IU East
Connersville, ININSURANCE LICENSE IN RISK MANAGEMENT AND INSURANCE -
Kaplan Un
Cincinnati, OHSkills
- Verbal and written communication
- Customer service
- Strong work ethic
- Team collaboration
- Reliability and punctuality
Certification
- First Aid, CPR, and AED Certification - American Red Cross.
- Crew Resource Management Training (CRM) - Federal Aviation Administration (FAA) Approved Providers.
Timeline
FLIGHT ATTENDANT
PSA Airlines
10.2014 - 10.2022
OWNER
Pillow Talk by Lorna
09.2014 - Current
FLIGHT ATTENDANT
Comair Airlines
04.2004 - 07.2014
BROKERS LICENSE LOAN OFFICER - undefined
IU East
- First Aid, CPR, and AED Certification - American Red Cross.
- Crew Resource Management Training (CRM) - Federal Aviation Administration (FAA) Approved Providers.
BROOKVILLE HIGH SCHOOL
INSURANCE LICENSE IN RISK MANAGEMENT AND INSURANCE -
Kaplan Un
Similar Profiles
Tina BrayTina Bray
Sales Assistant at Pillow TalkSales Assistant at Pillow Talk
Zane TalamaivaoZane Talamaivao
Warehouse Assistant at Pillow TalkWarehouse Assistant at Pillow Talk
Haidar KhoderHaidar Khoder
Warehouse Manual Labour Assistant at Pillow TalkWarehouse Manual Labour Assistant at Pillow Talk