Joe Taucher
Meridian,USA
Summary
Senior Technical Product Manager with 10+ years’ experience leading B2B SaaS platforms from ideation through scale. Proven track record building 0→1 products, scaling adoption to 10,000+ users, and collaborating with customers and executives to launch solutions that increase revenue, boost efficiency, and mitigate risk.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner, Operator
THREE FATES COFFEE CO, BOND & BEVEL COFFEE HOUSE
01.2024 - Current
- Built, and operated Three Fates Coffee Co truck and acquired and now own Bond & Bevel Coffee House in Boise and Caldwell ID.
Senior Product Manager
GLOBYS INC
11.2022 - 12.2023
- Led release of 0->1 product for AT&T and their business customers
- Led adoption of new product from zero to 10,000+ users
- Improved load times for AT&T by 2000%+
- Implemented best in class technology; AWS microservices, Kubernetes, well defined APIs, Amazon S3 storage.
Technical Product Manager - Examplify
TURNITIN
12.2021 - 11.2022
- Increased product adoption for Medical school verticals, created industry standard question types in flagship exam-taking software, including Drag and Drop, Ordering, Matrix, and Case Study for the Nursing and medical school verticals.
- Built new exam-taking tools including scientific calculator and enhanced note taking features for exam takers.
- Created bulk question upload feature for new question types, saving school exam admins substantial time and money.
Technical Product Manager - Exam Integrity
TURNITIN
03.2020 - 12.2021
- Enhanced AI Video detection of questionable exam taker events. (user looks away from screen, cell phone detected, second person in camera detection)
- Created dashboards and complex work flows to provide summaries of recent exam taker exams and potential integrity breaches, greatly reducing time needed by users to review their numerous exam takers.
- Created reporting suite for both AI automated and human-proctored exams, enabling universities and trade schools to more easily detect and address exam-taker integrity issues.
- Created mobile phone app for recording 2nd camera-angle video capture during exams utilizing an off-shore engineering team. Demo video available.
Product Manager - Kigo Websites
REALPAGE INC
11.2017 - 02.2020
- Added new marketing tools such as 360 degree tours via Matterport camera mapping, and personalized property photography packages.
- Improved large customer website search result loading speeds by over 800%. (49 seconds to 3-4 seconds).
- Lead UX team in major UI overhauls of multiple Kigo products.
Product Manager - Lead2Lease
REALPAGE INC
05.2015 - 11.2017
- Delivered the COMPLETE redesign and technical upgrade of the Lead2Lease CRM product, including All Leads, Guest Card, lead filtering and ALL pages and functionalities resulting in efficiency of use improvements as well as 300% increase in page load speeds.
- Created Prospect Texting per guest card in Lead2Lease, including dashboard notifications for easy follow-up, and legally required opt-out processes. (first to achieve this at RealPage)
- Worked closely with Greystar, achieving 98% positive client adoption, allowing us to immediately sunset legacy design for all customers.
- Implemented Lead Scoring feature, assisting property managers in focusing on leads that were most likely to convert into leases.
Business Analyst
REALPAGE INC
04.2013 - 05.2015
- Helped create and launch 0->1 Senior Prospect Management.
- Created “Lead Heat” feature which revolutionizes the way leasing agents prioritize their daily work.
- Wrote requirements for numerous features, including complex workflows for handling senior prospects, referrers, guest cards, and reporting.
- Spoke with prospective and existing clients regularly to obtain necessary feedback on features and enhancements.
Software Engineer III
REALPAGE INC
01.2009 - 01.2013
- Software Engineer for Lead2Lease, CRM product for managing leads to leases in the multi-family housing industry.
- Scoped, wrote requirements for, and coded multiple features, including PBKDF2 login encryption of our nationwide user database.
- Created Property Manager-to-Prospect two-way emailing system within CRM tool.
- Sql Database Admin, created and maintained stored procedures, created new reporting queries, and SQL views. Implemented linked servers, and implemented PBKDF2 encryption for usernames and passwords.
- Installed and configured multiple integrations with 3rd parties such as Yardi, Intuit-MRI, and others.
Education
Juris Doctorate -
VENTURA COLLEGE OF LAW
Ventura, CA01.2011
Bachelors of Computer Science - undefined
THE MASTER'S UNIVERSITY
Santa Clarita, CA01.2004
Skills
Customer Focused, Solution Driven - Save time, save money, make work easier -products must achieve at least ONE these to be successful
Great Communicator - Whether its business stakeholders, customers, or technical teams I speak their language
Certification
Certified Scrum Product Owner (CSPO) April 2024
Timeline
Owner, Operator
THREE FATES COFFEE CO, BOND & BEVEL COFFEE HOUSE
01.2024 - Current
Senior Product Manager
GLOBYS INC
11.2022 - 12.2023
Technical Product Manager - Examplify
TURNITIN
12.2021 - 11.2022
Technical Product Manager - Exam Integrity
TURNITIN
03.2020 - 12.2021
Product Manager - Kigo Websites
REALPAGE INC
11.2017 - 02.2020
Product Manager - Lead2Lease
REALPAGE INC
05.2015 - 11.2017
Business Analyst
REALPAGE INC
04.2013 - 05.2015
Software Engineer III
REALPAGE INC
01.2009 - 01.2013
Bachelors of Computer Science - undefined
THE MASTER'S UNIVERSITY
Juris Doctorate -
VENTURA COLLEGE OF LAW